We are looking for an exceptional General Manager to lead a luxury 5-star hotel in Juba, South Sudan.
This is a flagship hospitality leadership opportunity for a commercially sharp, operationally strong, and highly visible hotel leader who can deliver excellence across every part of the guest journey.
Location: Juba, South Sudan
Relocation:Mandatory
Position: General Manager
About the Hotel
The property is a well-established luxury city hotel in Juba, offering a high-end guest experience across premium accommodation, multiple dining concepts, meetings and events facilities, wellness and leisure amenities, and corporate/VIP services. The hotel serves a mix of business travelers, diplomats, corporate guests, event clients, and international visitors, and requires a leader who can maintain luxury standards while driving commercial performance in a dynamic market.
Key Responsibilities
- Provide full strategic and operational leadership of the hotel
- Drive performance across Rooms, Food & Beverage, Events, Spa/Leisure, Engineering, Security, Finance, Sales & Marketing, and HR
- Ensure delivery of exceptional guest experience and consistent 5-star service standards
- Lead revenue growth, profitability, budgeting, forecasting, and cost control
- Build a high-performance culture with strong accountability, training, and team development
- Strengthen the hotel's market position across corporate, government, diplomatic, airline, NGO, and events segments
- Oversee quality assurance, brand/service standards, and operational compliance
- Manage owner relations and provide clear commercial and operational reporting
- Maintain excellent standards in health, safety, risk management, and property upkeep
- Identify opportunities to improve occupancy, ADR, RevPAR, F&B performance, and event revenues
- Lead from the front in a demanding environment requiring resilience, maturity, and sound judgment
Ideal Profile
- Minimum 15 years of experience in luxury 5-star hotels, with proven tenure as General Manager in a 5-star property.
- Strong background in luxury hospitality operations
- Experience in internationally branded or European-standard luxury properties highly preferred
- Proven success in driving financial performance, service excellence, and team leadership
- Strong exposure to multi-outlet F&B, banqueting/events, and VIP guest handling
- Experience in Africa, remote locations, or complex/emerging markets is a strong advantage
- Highly adaptable, culturally aware, and comfortable leading multicultural teams
- Fluent English essential; additional languages are an advantage
This role is suited to a hands-on hotel leader who combines commercial discipline, operational depth, and executive presence.
To express interest or request further details, please contact me directly via LinkedIn message or email with your updated CV.
