Government Relations Officer

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China's largest retailer by revenue.

Our International Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

Learn more about us: https://corporate.jd.com/

About role:

We are seeking a proactive and strategic Government Relations Officer to manage and strengthen the organization's engagement with government entities and regulatory authorities in Saudi Arabia. The ideal candidate will possess in-depth knowledge of KSA government structures, policies, and protocols, and will act as the primary liaison to ensure regulatory compliance, effective advocacy, and alignment with national priorities. This role plays a critical part in supporting business continuity and expansion in the Kingdom.

Key Responsibilities

• Manage all government-related processes, including license applications, renewals, permits, and registrations relevant to express logistics operations.
• Coordinate and support government inspections, audits, and compliance checks to ensure uninterrupted business activities.
• Act as the primary liaison between the company and Saudi government authorities, ministries, and regulatory bodies.
• Build, maintain, and leverage strong relationships with local government stakeholders to proactively resolve issues and support business expansion.
• Monitor and interpret local laws, regulations, and policy changes, advising internal stakeholders on potential impacts.
• Collaborate closely with internal teams (HR, Operations, Legal, Compliance) to ensure alignment on regulatory requirements.
• Proactively identify risks and implement solutions to avoid delays or compliance challenges.

Qualifications & Requirements

• Saudi National required.
• Bachelor's degree in Public Policy, Political Science, Law, Business Administration, or a related field.
• 35 years of relevant experience in government relations, public affairs, or regulatory compliance within Saudi Arabia.
• Fluent in Arabic and English (spoken and written).
• Excellent communication, negotiation, and interpersonal skills.
• Ability to represent the organization professionally in formal government interactions.
• Strong analytical, problem-solving, and reporting abilities.
• High level of discretion and integrity in handling sensitive information.
• Prior experience in logistics, e-commerce, express delivery, or multinational companies is a strong advantage.