1. HR Operations & Administration
- Manage complete employee lifecycle: onboarding, confirmation, transfers, promotions, and exits.
- Maintain accurate employee records, contracts, and HR documentation for UAE and India.
- Oversee HRIS, employee files, and reporting accuracy.
- Ensure consistency in HR processes across stores and offices.
2. Recruitment & Staffing (Hands-On)
- Handle end-to-end recruitment for retail stores, warehouses, and head office roles.
- Manage bulk hiring for store staff including walk-ins, referrals, and agency coordination.
- Ensure timely closures of vacancies to avoid store manpower gaps.
- Support manpower planning and seasonal hiring needs.
3. Payroll, Compensation & Benefits
- Oversee monthly payroll processing for UAE and India in coordination with finance.
- Ensure accuracy in attendance, overtime, incentives, and deductions.
- Manage statutory benefits: gratuity, leave encashment, PF, ESI, bonuses, and WPS.
- Support annual salary revisions and incentive administration.
4. Employee Relations & Discipline
- Act as the primary point of contact for employee grievances and concerns.
- Handle disciplinary actions, warnings, investigations, and terminations as per policy.
- Support store managers in managing people issues effectively.
- Ensure fair and consistent application of HR policies.
5. Performance Management & Attendance Control
- Implement and administer performance appraisal cycles.
- Support store-level target setting and productivity tracking.
- Monitor attendance, absenteeism, and leave management.
- Provide performance data and insights to management.
6. Compliance & Labor Law (UAE & India)
- Ensure compliance with UAE Labour Law, MOHRE requirements, visas, and labor contracts.
- Manage visa processes, renewals, cancellations, and government portals in UAE.
- Ensure compliance with Indian labor laws including Shops & Establishment, PF, ESI, Gratuity, and Contract Labour.
- Prepare for audits and maintain statutory registers and records.
7. Training, Engagement & Retention
- Coordinate induction and basic training programs for new hires.
- Support store managers in coaching and people development.
- Drive basic employee engagement initiatives suitable for retail workforce.
- Analyze attrition trends and implement retention actions.
8. Policy Implementation & Governance
- Implement HR policies and procedures across all locations.
- Update policies based on labor law changes and business needs.
- Ensure managers and employees understand HR rules and processes.
- Maintain discipline and governance across retail operations.
