Cloud Spaces, open the opportunity for a highly motivated Guest Relations & Back-up Sales professional to join our team in Abu Dhabi and Dubai. This role offers the opportunity to contribute to a premium coworking and hospitality environment while developing a career in client relations, sales support, and operational management.
Key Responsibilities:
- Serve as the primary point of contact for clients and visitors, delivering an exceptional experience aligned with Cloud Spaces premium standards.
- Support the Center Manager in driving sales, membership renewals, and client satisfaction.
- Conduct client onboarding, check-ins, and follow-ups to ensure a seamless client journey.
- Manage leads, assist with upselling opportunities, and maintain accurate CRM records.
- Provide reception coverage as needed to ensure smooth daily operations.
- Support billing, collections, and administrative functions with accuracy and professionalism.
Key Performance Indicators:
- Deliver consistently high levels of client satisfaction and retention.
- Achieve sales conversion targets and obtain certification as a back-up seller.
- Contribute to operational excellence and maintain a professional and collaborative workplace environment.
Qualifications & Competencies:
- Experience or strong interest in client relations, customer service, or sales support.
- Strong communication, interpersonal, and professional presentation skills.
- Organized, proactive, and results-driven with attention to detail.
- Familiarity with CRM systems, Microsoft Excel, and basic billing processes is preferred.
Why Join Cloud Spaces:
This is an excellent opportunity to gain exposure to a premium client-facing environment while building a career in guest relations, sales, and operations within a forward-thinking UAE-based organization.
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