Job Purpose
Leading and directing the development activities of applications and digital systems within the Authority. This includes planning and supervising the design, development, and maintenance of internal and external applications. The role ensures alignment with strategic plans and digital transformation goals, efficiently meeting the needs of organizational units and customers while fostering innovation and improving institutional performance.
Key Responsibilities
Functional Responsibilities
- Prepare and implement the section's operational plan and KPIs in line with the IT Department's general strategy.
- Prepare, monitor, and recommend adjustments to the annual budget based on project needs.
- Supervise the formulation of and adherence to policies and procedures related to application development.
- Oversee technical and feasibility studies for new systems and lead the evaluation and decision-making process.
- Follow up on the development and maintenance of digital systems to ensure they align with organizational requirements.
- Supervise application launches in coordination with relevant departments.
- Manage and develop the technical aspects of the Authority's websites and smartphone applications.
- Oversee technical integration and linking with government and private entities.
- Lead automation projects and collaborate with teams to re-engineer procedures and improve operational efficiency.
- Promote innovation by adopting advanced technologies such as Artificial Intelligence (AI) and smart automation.
- Manage relationships and performance of service providers and vendors.
- Ensure compliance with quality standards, information security policies, and data confidentiality.
Operational & Financial Management
- Provide periodic performance reports and data to the Department Director to support decision-making.
- Monitor budget execution and report variances, recommending corrective actions when necessary.
People Management
- Prepare manpower planning strategies, budgets, and recruitment/training plans.
- Set section goals and conduct mid-year and year-end performance reviews.
- Provide guidance to staff on operational and personnel management issues.
Stakeholder Management
- All organizational units within the Authority.
- Relevant local, federal, semi-government, and private entities.
Required Qualifications & Skills
- Academic: Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or equivalent from an accredited university.
- 7+ years of relevant professional experience.
- Expertise in developing methodologies and best practices for adopting new technology.
- Ability to re-engineer business processes for effective technology use.
- Strong communication skills (verbal and written) and active listening.
- Innovative problem-solving and the ability to resolve complaints with practical solutions.
- Leadership ability to motivate, train, and maintain a high-productivity environment.
Competencies (Advanced Level)
- Leadership: Supporting and empowering change; leading and inspiring others; strategic thinking.
- Behavioral: Positivity; excellence in execution; community service and customer responsiveness; institutional understanding.
- Technical: Management of applications and digital systems development; technical project management.
Important note: In alignment with our commitment to nationalization and institutional growth, this position is strictly open to UAE Nationals only. Candidates must hold a valid Family Book (Khulasat Al Qaid) to be considered for this role.
