About the company
VentureOne is building a new venture focused on next-generation robotics, developing intelligent service robots designed to operate safely and efficiently in human environments. The mission of this venture is to improve productivity, safety, and efficiency across high-impact industries by deploying versatile robotic systems.
About the role
We're hiring a Head of Deployment & Delivery to lead the successful deployment, operation, and service delivery of our robotic systems across real-world environments. This role owns the end-to-end execution of robotic deployments in real-world environments, ensuring that systems are delivered safely, reliably, on schedule, and to consistently high operational standards. You will be responsible for building, leading, and scaling the teams that deploy and operate our robots in the field, while defining deployment governance, readiness criteria, and execution standards, and providing leadership with clear visibility into delivery status, risks, and operational performance. This role is ideal for an operational leader with strong technical judgment and people leadership skills, who can translate complex robotic systems into reliable field execution. You will work closely with engineering, product, and commercial teams to ensure deployments meet business objectives, customer expectations, and operational excellence standards.
Key Responsibilities:
- Own end-to-end deployment and service delivery of robotic systems across all customers, pilots, ensuring safety and quality.
- Oversee live operations and service performance, including fleet readiness, uptime, and operational continuity across deployed sites.
- Lead and scale deployment operations teams (robotics operators, field roboticists, etc.), establishing clear ownership, performance expectations, and escalation paths to ensure effective operations and issue resolution.
- Plan deployment capacity and resource allocation, balancing priorities across pilots and customer deployments.
- Define and enforce deployment and operational standards, including readiness criteria, acceptance benchmarks, and operational best practices.
- Provide regular reporting to leadership on deployment performance, risks, and delivery status.
- Own incident management and operational recovery, ensuring effective escalation, root cause analysis, and implementation of corrective and preventive actions.
- Act as the primary operational interface with engineering, product, and commercial teams to ensure field execution aligns with product capabilities and customer commitments.
- Coordinate deployments across internal teams and external stakeholders, including procurement, logistics, and regulatory requirements.
Minimum Requirements:
- Deployment and operation of field robotics and autonomous systems in real-world environments, including AMRs, humanoids, or other mobile robotic platforms.
- 7+ years of experience in robotics deployment, field operations, systems engineering, or technical service delivery roles.
- Proven experience leading and scaling technical field teams operating complex hardwaresoftware systems.
- Strong understanding of robotic system deployment, commissioning, and operational lifecycle in customer environments.
- Experience defining operational processes, runbooks, SLAs, and escalation models.
- Ability to balance hands-on technical judgment with people leadership and delivery accountability.
- Demonstrated ability to make operational and technical decisions under ambiguity, pressure, and real-world constraints.
- Strong communication skills, with experience coordinating across engineering, product, and customer-facing teams.
- Demonstrated ability to operate effectively in fast-paced, early-stage, or scaling technology environments.
- Bachelor's or Master's degree in Robotics, Engineering, Computer Science, or a related technical field.
- Relevant safety, HSE, or operational leadership certifications are an advantage.
- Willingness to travel to deployment sites as required.
We provide a competitive, tax-free salary and a comprehensive benefits package in a collaborative, innovative and inclusive work environment. Our benefits include an education allowance, free on-site meals, annual flight allowance, health coverage, relocation support (if applicable), and access to well-being activities such as sports and recreational events.
Join us to drive innovation and shape the future of technology!
