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Elchai Group

Head of Growth (Full Funnel SaaS) Full Time

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  • Posted 2 months ago

Job Description

Company: Elchai Group

Product: Nodalum, multi model AI SaaS platform with subscriptions and a credit system

Go to market: B2B and B2C, direct purchase via checkout, subscription

Seniority: 5 to 10+ years

Reporting to: Business Management (strategic alignment) with daily interface with the CTO and IT Technical Manager

Team: strong technical environment (Technical AI, IT Technical Manager, CTO) and 2 Sales Developers

Who we are and what you will be leading

Nodalum is a multi model chat platform that unifies access to multiple AI providers in a single interface, with intelligent routing, user memory, projects, voice, web search, image generation and document analysis. Freemium model with subscription plans and metered credit usage. Stack: Next.js, MongoDB, Supabase Auth, Stripe Billing, deployed on Vercel.

Role mission

Build and scale the full Growth system end to end to maximize the probability of sustainable growth: acquisition, activation, revenue, retention, referral. You must be hands on when needed and able to lead internal or external specialists with a method, clear KPIs, and continuous experimentation.

Key responsibilities

  • Define and lead the full funnel model: Acquisition Activation Revenue Retention Referral
  • Set funnel math, baselines, and targets per step (conversions, CAC, payback, LTV:CAC where applicable)
  • Build the Growth Operating System: weekly growth meeting, experimentation backlog, ICE or RICE prioritization, decision log
  • Manage paid acquisition and controlled scaling (creative, audiences, landing alignment, pragmatic attribution)
  • Lead CRO on landing pages, checkout, pricing and packaging, and onboarding with measurable tests
  • Build lifecycle: onboarding, activation nudges, winback, churn prevention, referral loops
  • Set tracking and analytics end to end with the technical team: event taxonomy, dashboards, data quality
  • Align B2B motion with Sales Developers: MQL and SQL definitions, SLA, routing, pipeline dashboard (if B2B led motion)
  • Supervise external specialists and vendors (paid, design, copy, SEO) with clear standards and KPIs

MUST HAVE requirements with verifiable evidence

1) Full funnel and unit economics

Evidence required:

  • Real cases with numbers: conversion increases, CAC reduction, payback improvement, retention improvement
  • Examples of KPI trees and forecasts based on funnel math

2) Paid acquisition with budget accountability

Evidence required:

  • Budget managed and duration (example: X USD per month for Y months)
  • Reports or screenshots with CPA, CAC, payback and lead or user quality (activation rate or SQL rate)

3) CRO and structured experimentation

Evidence required:

  • At least 5 experiments documented with hypothesis, primary metric, result, and decision
  • Examples of checkout optimization, trial to paid, or signup to paid

4) Lifecycle and retention

Evidence required:

  • Real flows: onboarding, winback, churn prevention
  • Metrics: churn, D7 and D30 retention or NRR, measured uplift

5) Analytics and tracking

Evidence required:

  • Event taxonomy or tracking plan built by you
  • Dashboards with funnel, cohorts, and core metrics

6) Effective work with a technical team

Evidence required:

  • PRDs or user stories written well, ticketing, definition of done, tracking QA
  • Examples of collaboration with a CTO or engineering on experiment delivery

NICE TO HAVE requirements

  • PLG experience and advanced product analytics
  • Pricing and packaging, annual plans, trials, freemium conversion
  • Referral and affiliate programs
  • SEO or programmatic content
  • Experience in GCC and European markets, multi language go to market
  • Knowledge of credit token metering systems or usage based billing

What you will do in the first 30 60 90 days

First 30 days

  • Full funnel audit and baseline
  • Tracking plan and executive dashboard with core metrics
  • Experiment backlog ready with at least 20 prioritized items
  • Governance setup: weekly growth meeting, decision log, experiment templates
  • B2B led variant: MQL and SQL definitions and SLA with Sales Developers

First 60 days

  • 6 to 10 experiments completed across paid, landing, onboarding, lifecycle
  • 1 to 2 acquisition channels stabilized with CPA and quality under control
  • First lifecycle bundle live: onboarding plus winback plus churn prevention

First 90 days

  • Stable and repeatable experimentation system
  • Measurable uplift on 2 to 3 core metrics (activation, conversion, churn, or CAC)
  • Channel playbook and scaling and kill rules
  • Next quarter plan based on data and funnel math

Accountability KPIs

  • Net New MRR and total MRR
  • Free to Paid or Trial to Paid conversion
  • Activation rate on product milestone
  • Checkout conversion rate
  • CAC or blended CPA with clear definition
  • Payback period
  • Monthly churn and NRR where applicable
  • ARPA ARPU
  • D7 D30 retention for B2C led motion
  • SQL rate, opportunities created, and pipeline influenced for B2B led motion

Tool stack you must actually know how to use

  • Ads: Google Ads, Meta, LinkedIn for B2B, TikTok for B2C
  • Analytics: GA4, GTM, product analytics (Mixpanel or Amplitude)
  • CRO: A B testing tools (VWO or similar) and session replay heatmaps (Hotjar or similar)
  • CRM and lifecycle: HubSpot or equivalent, marketing automation (Customer.io, Braze, Klaviyo depending on the motion)
  • Reporting: Looker Studio or Metabase
  • Ops: Jira or Linear, Notion or Confluence

How you will work with the team (clear boundaries)

  • Business Management approves budget and strategic priorities
  • The CTO approves technical decisions and security
  • The IT Technical Manager implements, you define requirements and validate results
  • Technical AI supports personalization, routing, and use cases
  • Sales Developers follow SLA and playbooks for B2B motion

What we offer

  • Role with real ownership and direct access to a senior technical team
  • Product already structured as SaaS subscription with modern architecture and defined monetization
  • Competitive compensation package based on seniority and results
  • Location: Dubai

How to apply

Apply directly on LinkedIn with your CV.

Along with your CV, you must include the following:

  • A portfolio with at least two verifiable, numerical growth cases covering funnel metrics, budgets managed, and measurable results
  • One example of a KPI tree or executive dashboard you built and used for decision making
  • One example of an experiment backlog using ICE or RICE prioritization
  • Your availability and compensation expectations

Applications without concrete numbers and evidence will not be considered.

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About Company

Job ID: 139398655