To lead and develop the Internal Audit function for a telecoms business, providing independent assurance on governance, risk management, and internal controls. The role ensures regulatory compliance, operational efficiency, and protection of revenue streams across telecom operations.
Key Responsibilities
Leadership & Strategy
- Develop and execute a risk-based internal audit strategy aligned with business and regulatory requirements
- Build and lead a high-performing internal audit team across multiple markets/functions
- Act as a key advisor to the Board, Audit Committee, and Executive Leadership
Audit & Assurance
- Design and deliver the annual audit plan covering:
- Financial controls
- Operational processes
- IT & cybersecurity
- Telecom network & OSS/BSS environments
- Provide independent assurance on governance, risk management, and internal controls
- Oversee audits across network operations, customer lifecycle, billing, and revenue assurance
Telecom-Specific Oversight
- Audit end-to-end telecom value chain:
- Network infrastructure (RAN, Core, Transmission)
- Billing, mediation & rating systems
- Interconnect & roaming
- Digital services / fintech platforms
- Ensure compliance with telecom regulations (e.g., spectrum, data privacy, cybersecurity)
- Evaluate revenue leakage risks and fraud controls across systems and processes
Risk & Compliance
- Establish and enhance enterprise risk management frameworks
- Monitor compliance with local UAE regulations and international telecom standards
- Lead investigations into fraud, control breaches, and operational failures
Stakeholder Management
- Present audit findings and insights to the Audit Committee and Board
- Liaise with external auditors, regulators, and compliance functions
- Influence senior stakeholders to drive remediation and control improvements
Continuous Improvement
- Implement data analytics and technology-enabled auditing
- Identify process improvements, cost efficiencies, and control enhancements
- Foster a strong risk-aware culture across the organisation
Candidate Profile
Experience
- 12–15+ years in Internal Audit / Risk / Assurance
- Minimum 5+ years in leadership roles
- Strong telecoms experience (MNO, ISP, or digital operator)
- Experience in multi-country or emerging markets highly desirable
Technical Expertise
- Deep knowledge of:
- Telecom architecture (OSS/BSS, network operations)
- Revenue assurance & billing controls
- IT audit, cybersecurity, and data governance
- Strong understanding of:
- Risk-based auditing (IIA, COSO frameworks)
- Regulatory environments in telecom / tech
Qualifications
- Degree in Finance, Accounting, or related field
- Professional certifications preferred:
- CIA, CISA, CPA, ACCA
- MBA or equivalent is a plus
Skills
- Strategic thinker with strong commercial awareness
- Excellent stakeholder engagement at Board level
- Strong analytical, investigative, and problem-solving skills
- High integrity and professional scepticism
