This role is responsible for building high-performing sales teams, defining go-to-market strategies, achieving sales targets, and strengthening channel partnerships while ensuring customer satisfaction and brand credibility.
- Manage day-to-day branch operations to maximize profit and organic growth of the branch.
- Coach, motivate and develop sales associates and staff by utilizing all available tools including, but not limited to prospecting, technology and business development programs.
- Conduct effective sales meetings for sales associates and provide individual coaching for associate development.
- Monitor the expenses of the branch and continuously striving towards reducing the expenses.
- Partner with the Finance department to review P& L and identify expense reduction opportunities to ensure profit and retention goals are achieved.
- Leverage relationships within the industry to promote the brand, sales associates and increase market share.
- Establish relationship with premium network of channel sales / real estate brokers.
- Focus on quality lead generation.
- Supervise and ensure the registration of each enquiry efficiently.
- Achieve and maintaining high conversion rate of sales.
- Should assess and review business approach, devise and implement target-based sales strategy and monitor sales performance.
- Adhere to all governing laws and regulations while performing the sale transaction.
- Resolve customer's complaints; determine the cause of the problem; select and explain the best solution to solve the problem; follow to ensure resolution.
- Timely Invoicing and payment collections.
- Any other assignment in line with your portfolio.