Are you a travel expert who believes that a holiday should be an experience, not just a transaction We are looking for a Senior Holidays Consultant who operates like a high-end travel concierge. If you have a passion for crafting complex itineraries, a sharp eye for market trends, and the ability to sell value over price, we want to meet you.
The RoleYour primary mission is to provide end-to-end, white-glove travel services. You won't just book tickets; you will design memories. From tailoring bespoke FIT (Free Independent Traveller) tours to managing large group logistics, you will be the main point of contact for clients seeking seamless global exploration.
Concierge Service: Provide end-to-end management of flights, accommodation, ground transportation, and niche travel products
Sales Excellence: Proactively sell travel packages to prospective leads by focusing on the value and quality of the experience rather than just the price point
Expert Navigation: Stay ahead of the curve on international travel regulations, visa/immigration laws, and emerging global travel trends
Market Intelligence: Benchmarking our offerings against leading agencies to ensure we remain competitive and innovative
Client Advocacy: Act as a dedicated support system for clients, resolving issues promptly and gathering feedback to drive operational improvements
What We Are Looking For We need a resourceful professional who is as comfortable negotiating with global suppliers as they are presenting a complex itinerary to a high-net-worth client. Requirements & Skills:
Experience: Minimum of 4 years as a Holidays Consultant or in a similar travel-design role
Technical Proficiency: Advanced skills in Amadeus GDS is an advantage
Product Knowledge: Deep experience in booking international hotels, ground logistics, and complex multi-destination tours
Strategic Selling: Proven ability to persuade and close sales in a fast-paced environment
Resourcefulness: A strong existing network of global suppliers and the ability to source unique travel components
Communication: Exceptional verbal and written communication skills; you should be able to tell a story through your itineraries
Operational Agility: Ability to multitask under pressure, manage shift schedules, and maintain extreme attention to detail
Education & Assets:
A Degree in Hospitality, Travel, Tourism, or a relevant field would be a plus
Any certification in holiday planning or tourism
A proven track record of resolving complex travel disruptions with a team player attitude
Why Join Us
You will be part of a dynamic team that values creativity and customer experience. This isn't a data-entry roleit's a role for a travel architect who wants to shape the future of how our clients see the world
The role offers an attractive tax free salary plus sales incentives
If you believe that performance warrants growth rewards, then you will be in the right environment
How to Apply: Please submit your CV and a brief cover letter highlighting the most complex itinerary you have successfully managed.
