We are looking for a professional and experienced Hostess to be the first point of contact for our guests. You will be responsible for welcoming guests, managing reservations, coordinating seating, and ensuring a smooth, premium front-of-house experience that reflects the restaurant's fine-dining standards.
Key Responsibilities:
- Greet guests warmly and professionally; manage arrivals and departures with a polished, guest-first approach.
- Maintain and update reservations through phone, online platforms, and walk-ins; manage waitlists during busy hours.
- Escort guests to tables, balancing preferences with service flow.
- Maintain a clean, organized hostess station and ensure menus and entrance areas are presentable.
- Communicate guest needs, preferences, and special occasions to service and kitchen teams.
- Answer phone calls professionally and handle guest inquiries efficiently.
- Support FOH operations during peak hours and assist with special events or VIP arrangements.
- Maintain guest records and assist with basic administrative duties as required.
Qualifications & Skills:
- 12 years of experience in fine dining or luxury hospitality.
- Strong communication, grooming, and interpersonal skills.
- Comfortable with reservation systems and multitasking in a fast-paced environment.
- Warm, confident, guest-centric attitude with the ability to remain composed during peak hours.
- Flexible to work evenings, weekends, and holidays.
- Languages: Fluent in English; knowledge of French, Russian, Italian, Greek, Arabic, or Spanish is a plus.
Why Join Us:
- Be part of a premium fine-dining team in the heart of Downtown Dubai.
- Growth opportunities within guest relations and front-of-house leadership.
- Exposure to luxury hospitality standards and high-profile clientele.
