Position: Hotel Reservation Specialist (Mandarin Speaker)
Location: G Tower
Shift: Rotational 24/7
What You'll Do:
- Manage hotel reservations, including bookings, amendments, and cancellations
- Handle guest inquiries professionally via phone, email, or booking systems
- Provide accurate information on room availability, rates, and hotel services
- Coordinate with internal departments to ensure seamless guest experience
- Resolve guest concerns efficiently while maintaining service excellence
What We're Looking For:
- Fluent in Mandarin (spoken & written)
- Prior experience in hotel reservations / hospitality / customer service is required
- Strong communication and problem-solving skills
- Detail-oriented with the ability to multitask
- Comfortable working in a 24/7 rotational shift environment
Why Join Us
- Work in a professional, international hospitality setting
- Build and strengthen your career in hotel operations
- Dynamic environment with growth opportunities
- Be part of a team that values service excellence
If you already have the experience, this is a solid role to level up your career. Apply now.
