I. Human Resources (HR) Responsibilities:
- Recruitment and Onboarding:
- Assisting with job description creation and posting job advertisements.
- Sourcing and screening candidates, including resume review and initial interviews.
- Scheduling interviews and coordinating with hiring managers.
- Preparing offer letters and employment contracts.
- Conducting new hire orientation and ensuring a seamless onboarding process (e.g., setting up workstations, IT access, introducing to teams).
- Collecting and processing new hire paperwork.
- Employee Records and Data Management:
- Managing employee files and ensuring data privacy and compliance.
- Compensation and Benefits Administration:
- Assisting with payroll preparation by providing relevant data (attendance, leave, bonuses, deductions).
- Employee Relations:
- Acting as a first point of contact for employee queries and issues.
- Addressing employee grievances and conflicts and facilitating resolutions.
- Promoting a positive and healthy work environment.
- Policy and Compliance:
- Creating, updating, and distributing guidelines and FAQ documents about company policies and procedures.
- Ensuring compliance with labour laws, employment legislation, and company policies.
- Staying updated on changes in relevant regulations.
- Assisting in the implementation of HR policies and procedures.
- Performance Management:
- Supporting performance review processes and employee evaluations.
- Tracking probation reviews and ensuring outcomes are communicated.
- Assisting in disciplinary procedures and conflict resolution.
- Exit Management:
- Managing the exit process for departing employees.
- Conducting exit interviews and documenting feedback.
- Processing full and final settlements and ensuring proper documentation.
II. Administration (Admin) Responsibilities:
- Office Management:
- Overseeing general office operations and ensuring a functional work environment.
- Managing office supplies and equipment, including procurement and inventory.
- Coordinating maintenance and repairs of office facilities and equipment.
- Managing incoming and outgoing mail, calls, and correspondence.
- Travel and Logistics:
- Coordinating travel arrangements for employees (flights, accommodation, visas).
- Managing logistics for meetings, events, and conferences.
- Document Management:
- Organizing and maintaining various administrative files and records.
- Preparing and formatting general administrative documents, reports, and presentations.
- Ensuring proper archiving and retrieval of documents.
- Vendor Management:
- Liaising with vendors and service providers (e.g., cleaning, security, IT support).
- Processing invoices and managing administrative expenses.
- Support to Other Departments:
- Providing general administrative support to various departments as needed.
- Assisting with data entry, scheduling, and other clerical tasks.
