HR Manager

Role Overview

The Manager HR role will be responsible for driving end-to-end HR operations and people practices for the In-Patient Department (IPD) of the Hospital and clinics. The role requires close partnership with clinical and operations teams to ensure effective manpower management, employee engagement, compliance, and smooth day-to-day HR support in a fast-paced healthcare environment.

Key Responsibilities

• HR Business Partnering
• Act as the HR SPOC for the IPD business unit and clinics including nursing, support functions, and allied healthcare teams.
• Partner with department heads to address people-related challenges and improve team effectiveness.
• Drive workforce planning and manpower optimization for the IPD function.
• Talent Acquisition Onboarding
• Coordinate and support hiring for clinical and non-clinical roles within IPD.
• Ensure timely onboarding, documentation, and induction of new employees.
• Work closely with recruitment teams to manage critical and high-volume hiring requirements.
• Employee Relations Engagement
• Build strong employee connect across shifts and departments.
• Address employee grievances and support conflict resolution in a timely and professional manner.
• Drive engagement initiatives, R R programs, and employee communication activities.
• Performance Management
• Support goal setting, performance reviews, and performance improvement interventions.
• Partner with managers on capability building and team development initiatives.
• HR Operations Compliance
• Ensure adherence to HR policies, attendance processes, statutory requirements, and disciplinary practices.
• Maintain employee records and support audits/compliance requirements.
• Coordinate with payroll and HR operations teams for employee lifecycle management.
• Learning Development
• Identify training needs across IPD teams.
• Coordinate behavioural and functional training programs, especially for frontline healthcare staff.
• Culture Employee Experience
• Promote a patient-centric and collaborative work culture.
• Ensure high standards of employee experience and HR responsiveness across the hospital unit.
  
  

Desired Candidate Profile

• MBA/PGDM in Human Resources or equivalent qualification.
• 7–9 years of HR experience, preferably in hospitals, healthcare, or service-led organisations.
• Strong stakeholder management and employee relations capabilities.
• Experience managing frontline workforce and shift-based operations.
• Good understanding of labour compliance and HR operations.
• Strong interpersonal, problem-solving, and communication skills.
  
  

Preferred Skills

• Ability to work in a high-pressure healthcare environment.
• Strong execution orientation and ownership mindset.
• Empathetic and people-first approach to HR management.