Job title: HR Operations specialist
Location: Dubai
About the role
We are seeking a detail-oriented and proactive HR Operations specialist to join our HR team in Dubai. This role will support the day-to-day operations of the HR department, with a strong focus on payroll processing, employee onboarding and offboarding, and administrative HR support. The ideal candidate will have excellent organizational and communication skills and a genuine interest in delivering high-quality HR service across the employee lifecycle.
Key Responsibilities:
Payroll & Administration
- Support the monthly payroll process, ensuring accuracy and timelines
- Maintain and update payroll records and employee data
- Coordinate with the Finance team on payroll reconciliation and reporting
- Handle employee queries related to payslips, deductions, and benefits
- Ensure accuracy and compliance of employee records, contracts, and documentation
- Act as the first point of contact for HR-related operational queries from employees
- Manage and maintain data in HR systems and generate reports when needed
Onboarding & Offboarding
- Prepare and distribute offer letters, employment contracts, and other HR documents
- Collect and verify required documentation from new hires
- Collaborate closely with the Public Relations Officer (PRO) for visa and onboarding formalities
- Maintain an up-to-date database for all employees visa renewals and assign related tasks to the PRO
- Organize onboarding schedules and welcome sessions
- Coordinate offboarding procedures, including final settlements and exit interviews
- Process termination paperwork and ensure accurate record-keeping
HR Operations & Support
- Contribute to employee engagement activities and internal communications
- Organize and schedule meetings, interviews, and training sessions
- Support HR projects and process improvements as needed
- Track and manage multiple tasks, deadlines, and priorities in a high-volume environment
- Prepare HR reports, dashboards, and basic analytics
Role - Specific Skills:
- Strong organizational and prioritization skills
- High level of attention to detail
- Ability to work independently with minimal supervision
- Proven ability to meet deadlines and manage competing priorities
- Ability to handle sensitive and confidential information with a high level of discretion
- Strong problem-solving skills with the ability to identify root causes and propose practical solutions
- Excellent verbal and written communication skills
- Collaborative mindset and team spirit
- Pack Office mastering (Excel, Word, PowerPoint)
- English mandatory, Arabic is a plus
Desired Background and Experience:
- Diploma or Bachelor's degree in Human Resources, Business Administration, or Finance
- 3–5 years of relevant professional experience in HR or payroll
- Experience using HRIS or payroll software (BambooHR, SAP, etc.) preferred
