Departmental Reinforcement: Provide ongoing administrative assistance to established HR and PR team members to optimize workflow efficiency.
Succession & Coverage: Serve as the primary point of contact and operational backup during the absence of team members, ensuring that service delivery remains uninterrupted.
Cross-Functional Liaison: Facilitate seamless communication and coordination between all HR Operations functions.
New Hire Compliance: Facilitate the collection, verification, and processing of all mandatory onboarding documentation (IDs, educational certificates, visas, and medical records).
Contract Administration: Assist in the preparation and issuance of offer letters, employment contracts, and internal notification documents such as promotion letters.
Database Integration: Ensure all new joiner information is accurately entered into the HRIS and that physical files are established according to corporate governance standards.
Audit Readiness: Maintain a rigorous checklist for every file to ensure 100% compliance with internal and external audit requirements.
Insurance Coordination: Act as a liaison between employees and insurance providers to facilitate medical claims, policy inquiries, and coverage clarifications.
Documentation Management: Assist in the processing of medical records, ensuring all data is captured accurately and maintained with the highest level of confidentiality.
Provider Relations: Coordinate with healthcare facilities to streamline appointments and documentation requirements for the workforce.
Project Delivery: Assist in the implementation of special HR projects.
Ad-hoc Assignments: Execute specific tasks related to employee engagement, annual audits, or large-scale document digitization projects.
Required Criteria:
Bachelor's degree in human resources or a related field.
2+ Years experience in an HR administrative role
Strong understanding of HR functions and best practices.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to handle sensitive and confidential information with discretion and integrity.
