Human Resources Business Partner

Nas Neuron Health Services - A certified Great Place to Work is dedicated to simplifying healthcare and making it more accessible.

We prioritize seamless experiences, excellence in health insurance management, and innovative technology to better serve our clients and partners.

Rooted in our core valuesGrowth Mindset, Excellence, Resilience, Reliability, and Integritywe provide clarity, protection, and efficiency at every step.

JOB PURPOSE

The purpose of this role is to deliver a first level HR service to employees and line managers within Centre Of Excellence. This role will support the COE partners to ensure there is a strong focus on continuous improvement to drive customer service excellence aligned with the overall business and HR strategy. This role provides day-to-day HR consulting to senior leaders and supports the development of culture and key capabilities to maintain a productive, inclusive and engaged workforce.

RESPONSIBILITIES AND DUTIES

• Understand business and functional priorities thoroughly and translate them into the design and development of a business-enabling people agenda.
• Serve as liaison between the functional leadership team, and HR team, regarding company climate, employee well-being, project updates, proposals, and planning.
• Oversee strategic people initiatives and change programs from development through successful execution.
• Deliver HR strategies and priorities such as future-state workforce planning, talent acquisition, talent development, and employee engagement.
• Support defining and executing the company's Employee Value Proposition with the purpose of enhancing employees journey and experience.
• Manage talent review, development and succession planning in consultation with the business.
• Oversee compensation and benefits for employees to ensure company's competitiveness and equity among employees.
• Involve in strategic projects and partner with different stakeholders of COE
• Provide both strategic and operational HR advice and services to the business groups and leaders to ensure their units are structured properly for seamless operations and productivity and are adequately resourced with the right talent to achieve business objectives.
• Develop strong working relationships with management and staff by providing timely advice, guidance, and coaching as needed to improve and maintain performance levels.
• Collaborate and support on a range of employee relations matters and work effectively with stakeholders to recommend and resolve them and to mitigate organizational risks and protect retention and engagement levels. This includes identifying any performance issues and providing support with coaching and corrective actions as necessary.

KNOWLEDGE, SKILLS, AND EXPERIENCE

• Degree holder with a minimum of 3-5 years experience in HR, preferably in the insurance industry.
• Demonstrated high proficiency in a broad array of HR functional competencies.
• Business partner background with broad knowledge of employment, compensation, recruitment, organizational planning, employee relations, and training and development.
• Strong partnership mindset and genuine interest in championing people initiatives
• Self-starter who can work successfully, proactively, and independently, manage competing priorities and be flexible in roles and responsibilities.
• Excellent communication and interpersonal skills with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to a diverse workforce.
• Strong influencing and negotiating skills.
• Proven ability to support innovation and change.
• Proven analytical, planning, and organizing skills.
• Experience in deriving HR policies in accordance with UAE Labour Law and regulatory developments in the region.
• Excellent written and spoken English.

COMMUNICATIONS AND WORKING RELATIONSHIPS

• The job holder interacts with all Departments within NNHS and other service providers. He/ She must ensure seamless communication between all departments for the smooth operations and to achieve the organizational objective. He/ She must be able to foster strong internal & external communication standards.

Qualifications

• Bachelor's degree and CIPD Qualifications or equivalent
• 3 - 5 years of experience in HR or related field
• Strong organization, communication and conflict resolution skills
• Demonstrated ability to recruit, onboard new employees and manage HR tasks
• Proficient in Microsoft Office suite