JOB PROFILE DESCRIPTION: As a Group HR Manager - ME, you'll drive HR and initiatives such as hiring, benefits, employee relations, compensation, wellbeing, payroll, HRIS and training programs, to ensure compliance for all the restaurant team members. You'll also promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brands to life. You'll also coach the General Managers and leadership team on all people-related issues.
EDUCATION AND QUALIFICATIONS
- Bachelor's degree or equivalent higher education qualification
- Minimum of 4 years experience in HR within the hospitality industry
- Fluent in English; proficiency in Arabic or European languages is an advantage
- Professional HR certification/designation preferred (e.g. CIPD, SHRM)
- Supervisory experience with excellent communication and interpersonal skills
- Proven ability to handle confidential information with discretion
ROLES AND RESPONSIBILITIES
- Partners with the leadership team to understand and execute the Company's human resource strategy, particularly related to hiring, retention, and succession planning.
- Enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
- Support in leading the organization's HR departments, including learning and development, employee engagement, compensation and benefits, talent management, HR information systems (HRIS) and financial planning of the department
- Create programs to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey
- Educate and train managers on HR disciplines to foster productivity and enhance performance
- Welcome and conduct new team member orientation
- Oversee maintenance of accurate and up-to-date personnel files and records for all employees
- Ensure hiring standards and applicable laws and regulations are followed
- Build great relations with outside contacts
- Help create and work within the HR budget.
- Monitor staffing and labour standards to manage costs
- Help implement HR Software
- Mitigate financial risks associated with employee relations issues
- Identify and analyse local compensation and benefits practices to ensure financial competitiveness
- Develop awareness and reputation of the Fundamental Hospitality and the brand in the local community and promote team member involvement in local community
- Ensure compliance with relevant employment laws and or company policies and procedures
- Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues
- Developing and implementing HR initiatives and policies, SOP's in line with organizational objectives
- Implement and support the Performance Management System, develop Job Descriptions and KPI's by the role
- Contributing to long-term goals around business and people development, including succession planning and c-suite talent acquisition
- Developing company wellbeing, health and counselling policies
- Leading the analysis of employee feedback and data, with the aim of creating a better working environment and engaged culture
- Creating and managing the HR department's annual budget
- Taking oversight of the company's culture
- Advances human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results
- Responsible for the organization's HR functions and culture, wellbeing of the employees, retention and positive work climate
ESSENTIAL FUNCTIONS
- Highest levels of integrity.
- Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once.
- Exceptional relationship management skills and the ability to build and grow connections with people/owners/stakeholders of all types and backgrounds.
- Advanced knowledge of Microsoft Office tools.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with employees
- True Confidence: having the knowledge and skills to perform your role, and giving employees the confidence that they can trust you
- True Listening: focusing on what employees are saying, picking up on body language that is often overlooked, and understanding what employees need
