The HR & Administration Manager is responsible for managing all human resources functions and administrative operations within the company. This role ensures that staffing, compliance, employee relations, and office operations support the fast-paced needs of a fit-out business, including project-based manpower management, site coordination, and adherence to labor and HSE regulations.
KeyResponsibilities:
- Develop and implement HR policies, procedures, and systems aligned with company objectives.
- Manage full recruitment cycle for office, technical, and site-based roles.
- Lead onboarding, induction, and orientation programs for new employees.
- Maintain updated job descriptions, KPIs, and organizational structure.
- Manage performance evaluation systems and support department heads in performance improvement plans.
- Oversee payroll inputs, attendance, overtime, and leave management systems.
- Ensure compliance with labor laws, visa processing, work permits, and employee documentation.
- Develop retention programs, employee engagement activities, and training initiatives.
- Handle employee grievances, disciplinary actions, and conflict resolution professionally.
- Monitor HR metrics and present reports to management.
- Oversee day-to-day office administration including facility management, supplies, and office support services.
- Manage company assets, equipment inventory, and maintenance schedules.
- Supervise administrative team, PRO/visa officer, and support staff.
- Coordinate logistics for project sites: accommodation, transport, uniforms, tools.
- Ensure proper documentation, filing, and archiving of contracts, correspondences, insurance policies, and legal documents.
Compliance:
- Ensure compliance with local labor laws, company policies, and industry standards.
- Support HSE and compliance departments in maintaining company certifications (ISO, QHSE etc.).
- Facilitate audits and ensure timely renewal of licenses, insurances, and permits
Skills and abilities:
- Bachelor's degree in human resources or management, HR certification is a plus.
- 7- 10+ years experience in HR, five of which in a supervisory role, preferably in fitout, construction industry.
- Strong knowledge of labor laws, visa and immigration processes.
- Proficiency in HR systems, MS Office, and payroll coordination.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Strong organizational and multitasking skills
- Leadership and people management
- Decision-making and conflict resolution
- Confidentiality and professionalism
- High attention to detail
- Time and resource management
KPIs (Key Performance Indicators):
- Recruitment turnaround time
- Employee retention and satisfaction scores
- Accuracy of payroll and HR records
- Compliance with labor/HSE regulations
- Timely mobilization/demobilization of manpower
- Efficiency of administrative operations
- Cost control on HR/Admin expenditure
