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Johnson Controls India

HVAC Service Program Manager, EMEA

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  • Posted 8 hours ago
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Job Description

What You Will Do

  • Lead and programmanage the development, launch, activation, and enablement of Service Growth Initiatives across EMEALA by collaborating closely with Service, Operations, and Sales leaders at regional, country, and branch levels.
  • Track, analyze, and report individual country performance on growth initiatives, ensuring progress toward EMEALA and countrylevel growth targets.
  • Represent the region in regular cadence meetings, clearly presenting the status, progress, and outcomes of all assigned programs.
  • Facilitate discussions with EMEALA service leadership and regional/country teams to identify root causes of underperforming KPIs and drive corrective actions.
  • Execute bestinclass program management practices, including cadence planning, impact tracking, and structured problem solving.
  • Deliver valueadded analytics using tools such as Excel and Power BI to support informed decisionmaking and accelerate service growth.

How You Will Do It

  • Work crossfunctionally with senior stakeholders across regions, functions, and branches to ensure alignment, timely delivery of program milestones, and achievement of growth outcomes.
  • Apply strong analytical and criticalthinking skills to synthesize business performance data, identify trends, and proactively address issues.
  • Use structured program management methodologies to coordinate deliverables, monitor progress, and maintain high visibility of all initiatives.
  • Communicate effectivelyboth verbally and in writingto diverse audiences, ensuring clarity, transparency, and actionable insights.
  • Leverage advanced Microsoft Office skills and analytical tools to build dashboards, reports, and performance summaries that support strategic decisions.
  • Maintain resilience and attention to detail while managing multiple priorities in a fastpaced environment.

What We Look For

  • Strong business acumen and understanding of organizational challenges.
  • Excellent criticalthinking, analytical, and problemsolving abilities.
  • High attention to detail, ability to work under pressure, and strong personal resilience.
  • Exceptional communication skills; bilingual proficiency is an advantage.
  • Experience with largescale organizational change initiatives is preferred.
  • Familiarity with bestinclass program management tools and practices.
  • Engineering or technical background in the building industry.
  • Bachelor's degree required; Master's degree preferred.
  • Advanced proficiency in Microsoft Excel, Word, and PowerPoint.

More Info

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Job ID: 145068449

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