Job Description
Contract (ie Perm/FTC/Part-Time): Permanent
Team: KSA Inbound
Office Location: Riyadh
The Role
We are looking for an Immigration Consultant to join our Saudi Arabia (KSA) practice. This role is ideal for a mid-level professional with solid immigration experience who can manage cases independently, deliver high-quality client service, and contribute to a collaborative, fast-paced team environment.
The role involves managing end-to-end Saudi immigration processes for corporate clients, providing compliant and practical guidance, and acting as a trusted point of contact for employees and HR stakeholders. You will work closely with internal teams, government authorities, and external partners to ensure accurate and timely case delivery.
What Your Day Will Look Like
- Manage end-to-end Saudi immigration cases, including eligibility assessments, document preparation, submissions, and follow-ups
- Provide clear, compliant guidance to clients and employees on immigration requirements, processes, and timelines
- Communicate case progress proactively, including risks, anticipated delays, and required actions
- Identify potential issues (e.g. travel plans, dependents, medical, etc ) and address them early
- Maintain accurate case records and updates in the case management system in line with agreed SLAs
- Coordinate with internal teams, vendors, government authorities, and overseas colleagues as required
- Support reporting, tracking, and billing activities linked to case delivery
- Contribute to process improvements, knowledge sharing, and best practices within the team
- Provide informal guidance and support to junior team members when needed
The Team
You will join a well-established Saudi Arabia immigration team supporting multinational corporate clients across a wide range of industries. The team manages both high-volume casework and more complex advisory-driven matters, requiring strong collaboration and technical accuracy.
The environment is fast-paced and supportive, with a strong focus on teamwork, knowledge sharing, and continuous improvement. Consultants work closely with managers and senior team members and are encouraged to take ownership, develop their expertise, and grow within the practice.
Essential Criteria
What we are looking for:
- 2-3 years of experience in immigration or global mobility, ideally within a corporate or professional services environment
- Competent in drafting clear immigration advice and compliance assessments
- Strong customer service mindset with the ability to manage employee and client expectations professionally
- Excellent written and verbal communication skills, including the ability to explain complex processes clearly
- Strong organisational and coordination skills with the ability to manage multiple and competing priorities
- High attention to detail and a strong focus on quality and accuracy
- Strong analytical and problem-solving skills
- Operationally aware, with the ability to manage cases efficiently within agreed SLAs
- Comfortable working independently, taking ownership of work, and proactively managing workload
Preferred Skills
- Experience with Saudi Arabia immigration processes
- Exposure to Middle East immigration markets
- Strong working knowledge of Microsoft Word, Excel, Access, or similar systems
- Experience in a high-volume, compliance-driven environment
- Arabic language skills (advantageous but not essential)
What We Offer
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities.
Benefits
At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our
Saudi Arabia offerings include:
- Competitive Salary: We offer salaries that reflect your skills and experience
- Health and Wellness: Private medical insurance including dental cover, and free Headspace membership
- Lifestyle and Family Support: Ticket allowance, advance housing policy and children's education policy
- Time Away from Work: 22 days annual leave + public holidays, volunteering leave and long service leave
- Professional Development: Access to our e-learning platform, mentoring schemes, and training bursaries (where applicable)
What To Expect
- Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
- If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
- After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
- At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs
Who We Are
At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a diverse, forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.
We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices (RBP) prioritise Fragomen's social responsibility through a cohesive strategy covering five key focus areas of Wellbeing, Diversity, Equity and Inclusion, CSR, Pro Bono and Sustainability. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website - https://www.fragomen.com/about/responsible-business-practices.html
Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion and disability.
All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws. 
