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Import Documentation liner and Customer Service Executive
Alexandria, Alexandria Governorate, Egypt | Full-time
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Import Documentation and Customer Service Executive
Business Unit: Liner Agency KMTC
Location: Alexandria
Main Job Responsibilities
- Data entry of manifest information on the company operational shipping line system.
- Translate the import cargo manifest to fulfill customs authority instructions.
- Calculate storage and demurrage fee according to SL regulations and issue relevant invoices.
- Revising invoices and issue release letter to Port Office.
- Coordinate with involved sales executives to ensure that the client invoice include all services provided to the customers.
- Handle all customers complaints in effective & prompt way.
- Communicate with customers for long lasting units.
Competencies / Skills
- Values team work in terms of sharing information.
- Good communications skills.
- Good command of English Language.
Job Requirements
- Bachelor degree.
- 2 - 5 years of experience.
- Excellent level in Microsoft office.
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