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LATT Trading & Shipping Co

Import Documentation liner and Customer Service Executive

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Import Documentation liner and Customer Service Executive

Alexandria, Alexandria Governorate, Egypt | Full-time

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Import Documentation and Customer Service Executive

Business Unit: Liner Agency KMTC

Location: Alexandria

Main Job Responsibilities

  • Data entry of manifest information on the company operational shipping line system.
  • Translate the import cargo manifest to fulfill customs authority instructions.
  • Calculate storage and demurrage fee according to SL regulations and issue relevant invoices.
  • Revising invoices and issue release letter to Port Office.
  • Coordinate with involved sales executives to ensure that the client invoice include all services provided to the customers.
  • Handle all customers complaints in effective & prompt way.
  • Communicate with customers for long lasting units.

Competencies / Skills

  • Values team work in terms of sharing information.
  • Good communications skills.
  • Good command of English Language.

Job Requirements

  • Bachelor degree.
  • 2 - 5 years of experience.
  • Excellent level in Microsoft office.

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Job ID: 143343523