We are seeking a high-energy and results-drivenIndoor Sales Representativeto join our team in Alexandria. In this vital role, you will be the bridge between our creative manufacturing capabilities and our diverse clients. We are looking for a closer who can seamlessly transition from managing digital inquiries to conducting strategic outbound calls to our target segments. This is an exceptional opportunity for a motivated professional to succeed in driving large sales volume, backed by a premium portfolio of bespoke designs and a reputation for excellence in the Egyptian market.
Responsibilities
- Omnichannel Lead Conversion:Proactively managing and converting online client conversations (Social Media, WhatsApp, Website) into confirmed sales and factory orders.
- Outbound Prospecting:Conducting targeted cold calls and follow-ups with our key segments, including interior design offices, architects, and residential project owners, to drive new business.
- Consultative Selling:Guiding clients through our product catalog—from art and decor pieces to manufacturing solutions—providing expert advice on materials, customization, and pricing.
- Sales Pipeline Management:Managing the entire sales process from the initial digital hello to final payment and delivery coordination.
- B2B Networking:Building and maintaining strong relationships with decor firms and real estate developers to secure us as their preferred supplier.
- CRM & Documentation:Maintaining meticulous records of all digital interactions, call logs, and order statuses within the company's tracking tools to ensure a seamless customer journey.
- Product Expertise:Staying updated on the factory's latest production techniques, new design launches, and inventory levels to provide accurate lead times and technical information.
- Reporting:Providing regular updates to management regarding conversion rates, feedback from the decor market, and progress toward monthly sales targets.
Requirements
- Proven Experience:2+ years of experience in Indoor Sales, Telesales, or Account Management, preferably within the furniture, decor, or luxury retail sectors.
- Digital Fluency:Exceptional skills in managing business conversations over WhatsApp, Messenger, and Instagram, with a knack for maintaining a professional yet persuasive tone.
- Sales Track Record:A documented history of meeting or exceeding sales targets and a hunter mentality for identifying and closing new opportunities.
- Communication Mastery:Excellent verbal communication skills for phone pitching, with the ability to build immediate rapport and trust with sophisticated clients and professional designers.
- Negotiation Skills:Proven ability to handle price objections professionally and navigate customization requests to reach a profitable closing.
- Language Proficiency:Good command of English (B1/B2+ level) to communicate effectively with high-end clientele and international design trends.
- Technical Literacy:Proficiency in using CRM software, MS Office, and mobile communication tools for efficient lead management.
- Resilience & Ambition:A self-motivated individual who thrives in a fast-paced environment, maintains a positive attitude, and is obsessed with hitting factory sales goals.
- Residency:Must be based in or able to commute to ourAlexandriaheadquarters.
