Employer Overview
A leading shareholding retail company in the technology sector, pioneering the Apple Authorised Reseller concept in Egypt. The company delivers a premium Apple product experience, offering hands-on demonstrations, expert advice, training, and pre- and after-sales support to both new and advanced users.
Job Summary
We are looking for a Sales Representative to engage with customers, provide expert guidance on Apple products, and ensure a seamless in-store buying experience. The role focuses on driving sales, enhancing customer satisfaction, and supporting store operations.
Key Responsibilities
- Engage with customers in-store to understand their needs and recommend suitable Apple products, solutions, and accessories
- Deliver hands-on product demonstrations, highlighting features and benefits
- Maintain up-to-date knowledge of Apple products, software, and promotions to provide accurate information
- Assist customers with product selection, financing options, and after-sales support
- Achieve individual and store sales targets through proactive engagement and upselling techniques
- Handle customer inquiries, resolve issues, and ensure high levels of satisfaction
- Participate in ongoing training sessions to stay current with Apple technologies and retail best practices
- Support store merchandising, inventory management, and visual displays
- Collaborate with team members to organize in-store events, product launches, and promotional activities
- Accurately process sales transactions and maintain records in accordance with company policies
Qualifications
- 0–1 year in sales, retail, or customer service roles
- Excellent communication and interpersonal skills
- Customer-centric approach and strong relationship-building ability
- Goal-oriented mindset with a drive to achieve sales targets
- Team player, adaptable to fast-paced retail environments
- Strong interest in technology, particularly Apple products and solutions
- Ability to quickly learn and convey technical information
- Basic computer literacy
- Good in English
- Flexibility to work on-site and adapt to varying schedules, including weekends and holidays
- Ability to handle multiple tasks efficiently while maintaining attention to detail
- Experience with iOS systems is a plus
