Inside Sales Specialist

Job Summary:

An inside sale specialist will play a fundamental role in achieving our customer acquisition and revenue growth objectives. They must be comfortable making dozens of calls per day, generating interest, qualifying prospects and following up on closing deals.

Key Responsibilities:

Identifying potential clients throughmarket research, networking, and cold call/outreach.

Conduct research on industry trends, competitors, and potential markets to support the development of sales strategies.

Understand and demonstrate the product or service to the customer

Conduct remote product demonstrations and explain the benefits of the company's solutions.

Provide post-sales support to ensure seamless onboarding and satisfaction

Maintain and update the CRM system with accurate information on leads, contacts, and opportunities.

Assist the Sales Head in preparing proposals, presentations, and sales materials.

Generate and analyze sales and engagement reports to support decision-making.

Work closely with the marketing, sales, and presales teams to ensure alignment and support business goals.

Qualifications:

• Bachelor's degree in Engineering or Business Administration
• 1-2 years of experience in sales, Pre-sales, customer service, or business development.
• Experience in the field of Information Technology or the Software Development industry
• Strong communication and interpersonal skills.
• Basic understanding of sales principles and customer service practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CRM software is a plus.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt in a fast-paced environment