About Us
Fincart is building the operating system for e-commerce in emerging markets, unifying shipping, cash reconciliation, and working capital into one SaaS platform.
Role Overview :
Fincart is seeking an experienced and hands-on Inside Sales Team Lead to manage, coach, and scale our inside sales team. This is a crucial player-coach role where you will be responsible for leading by example, owning team targets, and driving superior performance in pipeline generation and conversion.
Key Responsibilities :
Team Leadership & Management:
- Lead, coach, and actively manage a team of inside sales executives.
- Support the entire team lifecycle: hiring, onboarding, and fast ramp-up of new representatives.
- Conduct regular 1:1 sessions, call reviews, and pipeline analysis to ensure consistent performance improvement.
Performance & Execution:
- Own and deliver against ambitious team sales targets and quotas.
- Daily monitoring of the sales pipeline, conversion rates, and overall team activity.
- Provide expert coaching to improve skills in objection handling, closing techniques, and effective follow-up strategies.
- Identify performance gaps and implement immediate actions to boost productivity and win rates.
- Step in to actively support or close critical deals when necessary.
- Process & Strategy:
- Ensure strict CRM discipline and accurate reporting (experience with Pipedrive is a plus).
- Collaborate closely with the Marketing team and other departments to enhance lead quality.
Required Qualifications
- Experience: 46 years of overall sales experience, including 12 years specifically leading inside sales or telesales teams.
- Track Record: Proven history of consistently meeting and exceeding challenging sales targets.
- Domain Knowledge: Strong understanding of short sales cycles, particularly within Small to Mid-size Business (SMB) environments.
- Technical Skills: Hands-on experience with CRM tools (specific knowledge of Pipedrive is advantageous).
- Core Competencies:
- Exceptional coaching, performance management, and leadership capabilities.
- A highly data-driven mindset with strong analytical and organizational skills.
- Demonstrates high ownership, accountability, and strong execution speed.
What Separates Top 10% Candidates
- Track record of achieving/exceeding OTEs in a high-growth SaaS environment
- Experience with complex sales cycles and multi-stakeholder deals
- Strong understanding of e-commerce business economics (shipping costs, SLAs, COD flows)
- Ability to articulate ROI clearly and sell value, not discounts
- Startup or scale-up background where ambiguity is normal
What You'll Get
- Competitive base salary + uncapped commission
- Clear path to senior commercial roles as the company scales regionally
- Direct exposure to founders and strategic decision-making
- High ownership, high impact role in a fast-growing SaaS company
- Performance-driven culture, results matter more than titles
