WhizzHR is hiring a Renewal Advisor in Dubai
Job Description:
We are looking for a proactive Renewal Advisor to join our team. The ideal candidate must possess in-depth knowledge of Medical & other lines of business. Preferred Arabic speakers.
Key Responsibilities:
- Provide personalized advice to customers based on their insurance requirements. Analyse customer profiles and suggest appropriate insurance products.
- Assist customers in understanding the differences between various policies, including premiums, coverage, and terms. Meet retention targets while maintaining a customer-first approach.
- Candidate should be adept in handling insurance company broker tools to make their own Quotations and should be capable of end-to-end handling the client.
- Leverage your own client portfolio. You have the liberty to cross-sell other lines of business as well.
- Utilize website enquiry leads in converting maximum cases. Provide expert advice on medical insurance products and services to clients, ensuring their needs are met.
- Update all website lead enquiries on our CRM. Leads should be worked with utmost priority as soon as the lead is allocated.
- Maintain accurate and detailed records of customer consultations, policy purchases, and follow-ups on CRM.
- Build and nurture strong relationships with clients to ensure ongoing satisfaction and retention.
- Stay informed about industry trends, product offerings, and regulatory changes.
- Deliver exceptional post-sale support and service to enhance client relationships. Resolve customer queries regarding policy details, claims processes, and other insurance-related concerns.
- Collaborate with the team to share insights and improve sales strategies.
Kindly share your Resume at [Confidential Information]
