Insurance Agent

Company Description MetLife is a global financial services company providing insurance, annuities, employee benefits, and asset management solutions to help individuals and institutions navigate an evolving world. Founded in 1868, MetLife operates in more than 40 markets and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. The company is focused on becoming simpler, more customer-centric, and future-ready by offering flexible products, intuitive experiences, and new services. MetLife is committed to being a trusted partner for customers who are managing rapid economic and social changes. More information about MetLife's business and financials is available on its investor relations website.
Role Description This full-time Insurance Agent role at MetLife is based in Cairo, Egypt, with a hybrid work arrangement that combines on-site work with some work-from-home flexibility. The Insurance Agent is responsible for identifying customer needs, presenting appropriate insurance solutions, and closing sales across life, health, and related insurance products. Day-to-day tasks include building and managing a portfolio of clients, conducting consultations, providing policy information and guidance, and processing applications and renewals in line with company policies and regulatory requirements. The role also involves delivering responsive customer service, handling inquiries and claims-related questions, and maintaining accurate records in MetLife's systems. The Insurance Agent collaborates with internal teams, participates in sales campaigns and trainings, and consistently works toward individual and team performance targets.
Qualifications

• Candidates should possess skills in Insurance Sales and Insurance to effectively match customer needs with suitable products and drive sustainable growth.
• Candidates should possess skills in Insurance Brokerage and Insurance to navigate different policy options and support customers in selecting appropriate coverage.
• Candidates should possess skills in Finance to understand product features, pricing, and the financial implications of insurance solutions for customers.
• Candidates should possess strong Customer Service skills to build trust, respond to inquiries, and support customers throughout the policy lifecycle.
• Relevant academic background in Business, Finance, Economics, or a related field is beneficial.
• Strong communication and interpersonal skills, with the ability to explain complex information clearly and professionally.
• Proficiency in basic office and CRM software and the ability to work in a structured, target-driven environment.
• Knowledge of local insurance regulations and fluency in English and Arabic are advantageous.