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Role Purpose, Key Responsibilities & Duties:
The Integration Lead ensures the seamless integration of various applications and systems within the technology landscape. The Integration Lead holds the responsibility for orchestrating and managing the end-to-end integration process, playing a pivotal role in enhancing operational efficiency, data consistency, and overall system functionality.
• Lead the planning, execution, and oversight of integration projects to ensure the successful integration of applications and systems within the IT environment.
• Provide comprehensive coverage for change management, including the assessment, testing, and quality assurance of application and system changes before moving them into the production environment.
• Identify and implement resolutions for operational, administrative, and support requests related to enterprise applications, ensuring optimal functionality and user satisfaction.
• Perform technical 2nd level support, covering evaluation, installation, maintenance, and troubleshooting of enterprise applications to guarantee uninterrupted service.
• Develop and execute implementation communication and production change plans, ensuring the smooth delivery of applications into the production environment.
• Research, recommend, and implement best practices for applications and systems, actively participating in the development and validation of support requirements and documentation.
• Maintain effective relationships with applications partners and vendors, escalating and resolving issues promptly to ensure the continuous performance of applications.
• Review applications performance, generate configuration reports, and analyze root cause issues, recommending and implementing solutions for permanent resolution.
• Function as a technical subject matter expert, providing detailed consultation and acting as a resource in relevant application implementation projects.
Key Competencies & Skills:
✓ 3 to 5+ years of experience with integration technologies such as middleware, API management, and ETL tools.
✓ Very good knowledge of protocols and standards like REST, SOAP, JSON, XML, and others.
✓ Understanding of enterprise architecture principles and the ability to design and implement scalable and robust integration solutions.
✓ Proficiency in system analysis and design to assess integration requirements and design effective solutions.
✓ Experience in designing, developing, and managing APIs to facilitate communication between different systems.
✓ Skill in data mapping and transformation to ensure data consistency and compatibility across integrated systems.
✓ Strong project management skills to oversee integration projects, manage timelines, and ensure successful implementation.
✓ Ability to troubleshoot integration issues efficiently and provide timely resolutions.
✓ Knowledge of security protocols and best practices in integration to ensure data security and compliance with regulatory requirements.
✓ Excellent communication skills to interact with cross-functional teams, stakeholders, and vendors.
✓ Ability to manage and communicate changes effectively, considering the impact on integrated systems and end-users.
✓ Strong documentation skills to create and maintain comprehensive documentation for integration solutions and processes.
✓ Understanding of business processes and the ability to align integration efforts with overall business goals
Academic Education & Professional Certifications:
− Bachelor's degree in computer science, Information Systems Management, or equivalent in a technology related discipline.
− 3 to 5+ years of experience with integration technologies such as middleware, API management, and ETL tools.
− Boomi Integration Developer Certification, Microsoft, Oracle, PMP (Project Management Professional) certifications preferred.
− English proficiency is a must
Technical Skills & Knowledge:
• Integration technologies and tools, and proficiency in operating systems (Windows, Linux), databases (SQL, Oracle), programming languages and networking fundamentals is essential
• Oracle and Microsoft applications platforms and enterprise mobile applications on iOS and Google Android operating systems, Java/XML, and HTML
Job ID: 145335319