We are seeking a motivated Integration Engineer to support and operate system integrations between various enterprise applications. The role focuses on monitoring integration channels, maintaining stable data exchange, and ensuring service continuity in line with approved operational procedures.
Key Responsibilities
Technical Responsibilities
- Support and operate integrations between enterprise systems and applications.
- Monitor integration channels and message flows to ensure smooth data exchange.
- Perform initial troubleshooting and resolve basic operational and integration issues.
- Assist in integration testing after fixes, updates, or system changes.
- Maintain system stability and ensure reliable integration performance.
Operational Responsibilities
- Monitor integration services and report incidents or failures promptly.
- Follow approved Standard Operating Procedures (SOPs).
- Escalate unresolved issues to higher support levels (L2 / L3) when required.
- Update and maintain basic technical documentation.
Governance & Compliance
- Adhere to organizational information security policies.
- Ensure compliance with operational governance standards and internal controls.
Required Skills & Experience
- 12 years of experience in system integration, application support, or similar technical roles.
- Basic understanding of system integration concepts and data exchange mechanisms.
- Knowledge of REST APIs.
- Familiarity with JSON and XML formats.
- Basic knowledge of databases and SQL queries.
- Exposure to integration platforms such as Mirth Connect is preferred.
- Awareness of integration standards (e.g., HL7 is a plus).
Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field.
