Home Furnishing Solutions: Ability to gather insights from customer meetings and translate this knowledge into functional, aesthetic, and relevant home furnishing solutions that meet and exceed customer needs.
Deep knowledge and understanding of people's needs and dreams and living situations.
Software Proficiency: Expertise in using AutoCAD, SketchUp, REVIT, and other relevant design software to create accurate and innovative designs.
Product and Service Knowledge: Comprehensive understanding of the product and service range, including the latest digital tools and technologies used in interior design.
Knowledge of Home Furnishing identity and style groups, expressions.
Materials and Lighting: Knowledge of materials (e.g., flooring, wallpaper) and expertise in using lighting effectively in home furnishing.
Architecture and Style History: Understanding of historical and contemporary architecture and style to create designs that are both timeless and trendy.
Regulatory Compliance: Awareness of rules, laws, and regulations related to home furnishing safety. Customer Interaction and Engagement.
Active Listening and Communication: Proficiency in asking open questions, using active listening, and building on customer input to establish a relaxed and trustworthy relationship throughout the customer journey.
Service Development: Ability to develop and enhance the Interior Design advice service offer based on customer feedback and market trends. Commercial Skills.
Sales Partnership: Key partner to the sales team, providing design expertise to drive sales and enhance the customer experience.
