Job Title: IT SUPPORT SPECIALIST
Location: Riyadh, KSA
Company: KILONEWTONS
Website: www.kilonewtons.com
Experience: 5+ Years in IT Support/Helpdesk
About KILONEWTONS
KILONEWTONS is a leading technology-driven firm in Riyadh, providing cutting-edge IT solutions for Saudi Arabia's Vision 2030 projects. We're hiring an
IT SUPPORT SPECIALIST to ensure seamless tech operations and user support!
Key Responsibilities
Provide
Level 2/3 technical support for hardware, software, and network issues
Troubleshoot
Windows, Linux, and macOS systems
Administer
Microsoft 365, Active Directory, and Azure AD
Manage
network infrastructure (LAN/WAN, VPN, Firewalls)
Support
SAP/Oracle ERP systems (basic troubleshooting)
Configure and maintain
printers, VoIP systems, and peripherals
Document
IT processes and maintain asset inventory
Ensure
cybersecurity best practices are followed
Train
end-users on new technologies and tools
Required Skills & Qualifications
5+ years in
corporate IT support (Gulf experience preferred)
Expertise In
- Windows Server & Desktop OS
- Linux/Unix basics
- Microsoft 365 Admin Center
- Network troubleshooting (TCP/IP, DNS, DHCP)
- Helpdesk ticketing systems (ServiceNow, Zendesk)
Certifications (preferred)
- Microsoft Certified: Modern Desktop Administrator
- Cisco CCNA/CompTIA Network+
- ITIL Foundation
Bachelor's in
Computer Science/IT or equivalent
Fluent in
English (Arabic is a plus)
Why Join KILONEWTONS
- Tax-free salary (SAR 10,00015,000) + benefits
- Work with cutting-edge enterprise IT systems
- Certification sponsorship and skill development
- Hybrid work model (3 days office, 2 days remote)
- Multicultural team in Riyadh's tech hub
Riyadh, KSA |
www.kilonewtons.com
