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Mercor

IT Support Specialist

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  • Posted 17 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Technology Professional

Type:Contract

Compensation:$40$80/hour

Commitment:1040 hours/week

Role Responsibilities

  • Author realistic technology prompts in software engineering, IT, systems architecture, cybersecurity, data systems, networking, and cloud infrastructure.
  • Review and revise AI-generated responses for technical accuracy, feasibility, clarity, and adherence to industry best practices.
  • Write high-quality human-authored gold responses for complex debugging scenarios, architectural trade-offs, or implementation challenges.
  • Create controlled prompt variations to test subtle differences in constraints, environments, performance requirements, or system assumptions.
  • Evaluate outputs across different tones and instruction constraints.
  • Identify model failure cases involving logical errors, incorrect implementation details, security oversights, or unrealistic system designs.

Qualifications

Must-Have

  • Degree in Computer Science, Engineering, Information Technology, or a closely related field (or equivalent professional experience).
  • 2+ years of professional work experience in software development, systems engineering, IT, cybersecurity, data engineering, or a related technology role.
  • Active professional familiarity with technology practice in at least one of the following languages: Japanese, Chinese, Korean, Spanish, Russian, German, Arabic, Thai, Tamil, or Hindi.
  • Strong understanding of industry standards, development workflows, and technical documentation practices within your linguistic and cultural context.
  • Excellent analytical and written communication skills in the target language.
  • Ability to exercise careful, technically rigorous editorial judgment.

Application Process (Takes 2030 mins to complete)

  • Submit your resume to get started.
  • Complete a short form outlining your technical background, areas of specialization, and language proficiency.
  • We aim to follow up within a few days with next steps.

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
  • For any help or support, reach out to: [Confidential Information]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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About Company

Job ID: 143841029