IT Technical Support

JOB PURPOSE

To supervise, coordinate and synchronize all OC projects IT issues between Corporate IT Department and OC Site projects.

Ensures that all IT requirements and services are provided in OC local and international projects sites.

Roles & Responsibilities

• Study all IT requirements for the new local and international projects assigned by the Operations Project Coordinator Team Leader and prepare estimated budget plan.
• Coordinate all IT implementation's processes including initiation, planning, executing, and closing among the IT Sections and OC site projects.
• Coordinate the implementation of data network, infrastructure, IP telephony, security, communication and internet connectivity solution and follow up till the completion of the installation and configuration phase.
• Conduct the IT sites visits and status reports to ensure efficient and high IT services provided to OC Site Projects on a regular basis.
• Survey all the IT requirements of the new projects, specify and propose required action plans and alternatives to submit the developed recommendations to the Operation Project Coordinator Team Leader.
• Follow up on the deliverables of projects IT requests with the procurement team to ensure Site Users requirements and requests are delivered in a timely manner in alignment with the approved plan.
• Participate in the preparation of IT Projects Implementations Standards, check lists, knowledge base and IT projects risk plans including the development of contingency plan.
• Perform other assignments as necessary to support the function/department.
• Ensure working according to the company HSE policies and regulations, risk assessment and environmental aspects.

MINIMUN QUALIFICATION & REQUIREMENTS

Education/ Qualifications: M.Sc. Information Systems, Computer Engineering

Work Experience : 3+ years experience

Language: Fluent in English language

Computer Skills: Microsoft Office