About the Role: We are looking for a dynamic Ecommerce Key Account Executive to manage and grow our omnichannel business across leading marketplaces including Amazon, Noon, Namshi, 6th Street, and Lifestyle. This role requires a strong blend of operational excellence, analytical thinking, and business acumen to drive revenue growth while ensuring seamless backend execution across platforms.
Key Responsibilities
1. Omnichannel Marketplace Management
- Own the numbers and drive topline growth across key marketplaces
- Identify growth opportunities through pricing, assortment expansion, and visibility optimization
- Execute platform-specific strategies to maximize sellouts and brand presence
- Hands-on management of marketplace backends (listing, pricing, promotions, inventory updates)
- Own the catalog health, content quality, and platform compliance
- Coordinate with internal and external teams for timely updates and issue resolution
- Manage end-to-end ecommerce operations across multiple channels
2. Inventory Planning
- Plan and execute demand forecasting and replenishment strategies
- Manage inventory flow including replenishment and pullback across channels
- Work closely with supply chain teams to ensure optimal stock availability
- Drive efficient stock allocation across platforms to minimize stock-outs and overstocking
3. Order & Supply Chain Coordination
- Coordinate internally for raising POs, ASNs, and ensuring timely dispatch
- Validate GRNs and ensure accurate stock reconciliation across systems
- Identify and resolve operational bottlenecks
4. Reconciliation & Reporting
- Perform detailed sales and inventory reconciliations across platforms
- Track payments, deductions, and discrepancies; ensure timely resolution
- Generate actionable reports and insights to improve business performance
5. Stakeholder & Relationship Management
- Manage relationships with marketplace account managers and internal stakeholders
- Collaborate with marketing, supply chain, finance, and brand teams
- Ensure alignment on business goals and execution plans
Key Requirements
- 56 years of experience in Ecommerce, preferably in Watches / Fashion / Lifestyle
- Strong understanding of omnichannel ecommerce business models
- Hands-on experience with marketplace backends (Amazon, Noon, Namshi, etc.)
- Proven ability in inventory planning, demand forecasting, and stock management
- Strong reconciliation and analytical skills (Excel Skills - Non-negotiable)
- Experience in managing POs, ASNs, and GRN validation
- Strategic thinker with strong business acumen Number Driven
- Ability to identify growth opportunities and drive execution
- Excellent stakeholder management and communication skills
- Comfortable working in a fast-paced, multi-stakeholder environment
- Experience with ERP is mandatory - NAV/BC will be a plus
