Key Account Manager

Company Description Medicare Medical Supplies® is a leading provider of premium aesthetic and dermatology solutions, serving healthcare professionals across the Middle East. The company partners with globally recognized brands to offer innovative products that support skin health, aesthetic treatments, and overall patient care. Its portfolio includes advanced skin boosters, regenerative aesthetic solutions, and dermatologist-developed skincare products trusted by clinics, physicians, and aesthetic specialists. Through a focus on quality, innovation, and strong partnerships, Medicare Medical Supplies® is committed to advancing excellence in aesthetic medicine and dermatology across the region.

Role Description The Key Account Manager is a full-time, on-site role based in Al Jonah, Egypt. This role is responsible for managing and growing relationships with key accounts, including clinics, hospitals, and aesthetic specialists, ensuring high levels of customer satisfaction and retention. Day-to-day tasks include developing and executing account plans, monitoring sales performance, identifying new business opportunities, and coordinating with internal teams to deliver tailored solutions. The Key Account Manager will conduct regular meetings and presentations with clients, address inquiries and concerns, and provide product training and support where needed. The role also involves analyzing market trends, contributing to business planning, and maintaining accurate records in CRM and reporting tools.

Qualifications

• Strong Account Management and Key Accounts experience, with the ability to build, maintain, and grow long-term client relationships.
• Proficient Analytical Skills to interpret sales data, market trends, and customer feedback for informed decision-making.
• Business Planning capabilities, including developing account strategies, sales forecasts, and growth initiatives.
• Customer Service skills, with a focus on responsive communication, problem-solving, and client satisfaction.
• Experience in medical devices, aesthetic medicine, dermatology, or pharmaceutical sales is highly beneficial.
• Excellent written and verbal communication skills in English; additional regional languages are an advantage.
• Ability to work collaboratively with cross-functional teams and manage multiple priorities in a fast-paced environment.
• Bachelor's degree in Business, Marketing, Life Sciences, or a related field, or equivalent professional experience.