Key Account Manager- Modern Trade Sales Manager

Key Responsibilities

• Drive MT customers growth, turnover, and profitability in line with MT strategy.
• Formulate customer strategies with sales executives, aligned with the Channel Activation Manager and Category Planning Managers.
• Ensure delivery of volume targets for the business unit, including customer reporting, tracking, and problem-solving.
• Manage unit investment levels, credit limits, debit balances, and cash collection.
• Lead annual customer contract negotiations in alignment with MT strategy.
• Own the joint promotional calendar with customers, ensuring alignment with national brand and channel strategies.
• Deliver unit KPIs (reach, assortment, POB, customer service, growth) and adapt to market changes.
• Set monthly, quarterly, and yearly targets for the team.
• Manage and direct the team to deploy objectives, initiatives, and strategies aligned with overall MT goals.
• Lead customer business reviews and ensure timely delivery.
• Monitor key account dynamics and provide feedback to the commercial organization.
• Develop and coach the field sales team in line with HR standards to build a competent, high-performing team.

Qualifications

• Bachelor's degree or equivalent in Business.
• Minimum 5+ years of relevant work experience.
• FMCG experience is a must.