Key Account Manager (Personal Health)- E-Commerce

Your role:

• Own endtoend Ecommerce account management for assigned online retailers, marketplaces, and digital partners in GCC countries.

• Forecast online sales and revenue, develop customertailored commercial plans, and execute digitalfocused sales initiatives.

• Build and maintain strong relationships with key Ecommerce players while developing strategic online account plans to maximize category performance.

• Identify growth opportunities, including assortment optimization, visibility enhancements, upsell/cross-sell potential, and new digital activation opportunities.

• Drive excellence in digital execution, including content quality, search visibility, online campaigns, and conversion optimization.

• Collaborate closely with crossfunctional teams (Marketing, Ecommerce, Pricing, Finance, Supply Chain, etc.) to deliver aligned and impactful online initiatives.

• Monitor and analyze digital performance metrics (traffic, conversion, share of search, availability, content compliance) to support data-driven decision-making.

• Manage and develop distributors involved in Ecommerce operations within GCC markets.

• Contribute to continuous improvement of our online channel strategy, tools, and processes.

• A career at Philips comes with a wide range of benefits your recruiter can provide details relevant to your region.

You're the right fit if you have :

• Around 10 years of Sales/Account Management experience, ideally with strong Ecommerce exposure in multinational companies within the FMCG or Consumer Electronics sectors.

• Proven experience managing Ecommerce accounts (marketplaces, pure players, omnichannel retailers) in GCC countries.

• Distributor management experience in GCC markets (mandatory).

• Strong digital commercial understanding, including online retail media, content management, digital shelf performance, and Ecommerce analytics.

• Excellent communication skills, high ownership, and strong stakeholder management.

• Bachelor's degree. Fluency in English and Arabic.

• Willingness and ability to travel when required.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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