Company Description
Teralink, an authorized partner of e&, specializes in delivering innovative B2B and B2C solutions. We are committed to empowering businesses by providing hassle-free services tailored to meet their unique needs. Guided by our mission, we simplify telecom and digital services through exceptional solutions and support. Our vision is to introduce innovative solutions to global markets, ensuring telecom and digital services are accessible and seamless for everyone, everywhere.
Role Description
This is a full-time, on-site role located in Dubai for a Key Account Manager. The Key Account Manager will oversee and maintain strong relationships with key clients while driving customer satisfaction. Responsibilities include managing accounts, creating business plans, analyzing market trends, identifying new business opportunities, and providing exceptional support to key accounts. The role requires close collaboration with internal teams to ensure client needs are met and business goals are achieved.
Qualifications
- Proven expertise in Account Management and handling Key Accounts
- Strong Analytical Skills for identifying trends, making data-driven decisions, and optimizing performance
- Ability to create and execute effective Business Planning strategies
- Exceptional Customer Service skills to build and maintain strong client relationships
- Excellent communication and interpersonal abilities
- Proven track record of achieving sales targets and driving client retention
- Bachelor's degree in Business Administration, Marketing, or a related field
- Experience in the telecom or digital services industry is a plus
