Country: Egypt
City: New Cairo
Job Family: Sales
Contract Type: Limited-term
Job ID: 53044
Key Accounts Manager, E-Commerce
The Bel Group is a major player in the food industry through portions of dairy, fruit and plant-based products, and one of the world leaders in branded cheeses. Its portfolio of differentiated and internationally recognized brands includes The Laughing Cow, Kiri, Babybel, Boursin Nurishh, Pom'Potes and GoGo squeeZ, as well as some 30 local brands. Together, these brands helped the Group generate sales of 3.6 billion in 2022.
Do you want to join a company with strong brands that puts consumers and responsibility at the heart of the decision-making process Then Bel is made for you!
Are you bold, pragmatic, and determined Do you want to contribute to the transformation of an international agri-food company Them come join us and measure the impact of your talent and energy in realizing an ambitious and sustainable company project!
#IWorkForAllForGood
Purpose of the role:
The E-commerce Sales Manager is responsible for leading and enhancing the company's online sales and digital marketing strategies of the company. This role involves managing the e-commerce platform, optimizing the user experience, driving online sales, and ensuring customer satisfaction.
Main Accountabilities:
- Work closely with cross-functional teams, including marketing, IT, customer service, and logistics, to align e-commerce activities with overall business goals.
- Develop and implement comprehensive e-commerce strategies to drive online sales and achieve revenue targets.
- Analyze market trends and competitor activities to identify opportunities for growth and improvement.
- Monitor and analyze the performance of digital marketing initiatives, adjusting strategies as needed to maximize ROI.
- Manage the online product catalog, including product listings, descriptions, pricing, and promotions.
- Work with the inventory and logistics teams to ensure product availability and timely fulfillment of orders.
- Ensure a high level of customer satisfaction by addressing customer inquiries, resolving issues, and improving the overall online shopping experience.
- Ensure the implementation of customer feedback mechanisms to gather insights and make data-driven improvements.
Qualifications:
- Bachelor's degree in business, E-commerce, marketing or a related field.
- 5+ years of experience in sales FMCGs.
- Proven experience in E-commerce management, website analytics, and digital marketing tools.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced, dynamic environment.
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