Job Purpose
We are seeking an experienced and detail-oriented Kitchen Supervisor to oversee back-of-house operations for the caf within our luxury retail store. This role is responsible for ensuring exceptional food quality, operational excellence, and impeccable hygiene standards while supporting a refined, seamless guest experience. The Kitchen Supervisor will lead the kitchen team with professionalism, consistency, and a strong commitment to quality.
What You Will Be Doing
- Ensure all menu items are executed to brand and recipe standards
- Support menu implementation, updates, and special activations
- Supervise daily kitchen operations, ensuring consistency in food preparation, taste, and presentation
- Lead by example, maintaining calm, professional leadership in a high-expectation environment
- Assist with onboarding, scheduling support, and performance feedback
- Maintain cleaning schedules, temperature logs, and HACCP standards
- Assist with ordering, inventory management, and stock control
- Monitor waste, portioning, and cost efficiency
- Liaise with suppliers and report quality or delivery issues
- Monitoring kitchen equipment functionality, reporting maintenance issues, and coordinating repairs
- Daily/weekly prep planning aligned with forecasted covers and menu mix
- Ensuring allergen procedures are understood, followed, and clearly communicated to FOH
- Clear ownership for escalating food safety, quality, or staffing issues to the Caf Manager
- Basic tracking/reporting of food cost variances and waste trends (not ownership, but reporting)
- Readiness for inspections and internal audits
- Addressing non-compliance on shift (within agreed authority)
What we are looking for
- Bachelor's degree in administration, accounting or hotel management.
- Culinary training or relevant certification is an advantage
- High attention to detail and quality control
- Strong organizational and time management skills
- Calm, solution-oriented approach in fast-paced environments
- Professional demeanor aligned with luxury brand standards
- Flexibility to work weekends, holidays, and varied shifts
What's In It For You..
- The chance to work in a fast-paced, innovative e-commerce environment.
- Opportunities for growth and development in the beauty industry.
- A supportive team culture that values creativity and excellence.
