Language Specialist

Xceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, with a capacity of more than 10,000 web-enabled multi-channel stations. Operating in multiple locations, including Egypt, Morocco, Mauritius, UAE, and Saudi Arabia, Xceed offers services in 10 languages. These services include inbound and outbound customer support, back-office operations, recruitment process outsourcing, helpdesk support, and social media analysis. Recognized globally, Xceed has received numerous awards for its impactful sourcing initiatives, sustainability efforts, diversity programs, and service excellence. Xceed remains committed to fostering employment opportunities and promoting a high-quality and inclusive workplace.

This is a full-time, on-site role for a Language Specialist, located at Smart Village. The Language Specialist will be responsible for performing translation tasks, providing language-related services, interpreting communications, and crafting written content. They will contribute to ensuring the highest quality in all language operations and effectively communicate to support diverse business needs.

• Proficiency in Translation and Interpreting of materials across languages with accuracy and cultural sensitivity
• Strong Communication and Writing skills to articulate ideas effectively in multiple languages
• Experience in providing Language Services, including proofreading, editing, and ensuring quality in linguistic outputs
• Detail-oriented and skilled in adapting language usage to meet specific audiences and contexts
• Advanced understanding of multiple languages and familiarity with cultural nuances
• Bachelor's degree in Translation, Linguistics, Communications, or a related field
• Previous experience in a similar role or in the BPO industry is an advantage
• Ability to meet deadlines and work collaboratively in a bustling on-site environment