This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Developer - REMOTE. In this role, you will design and deliver innovative cloud-based contact center applications utilizing AWS and Amazon Connect. The position offers a fully remote work environment and is best suited for an experienced engineer passionate about advancing customer engagement through cutting-edge technology. You will play a crucial role in developing scalable solutions while collaborating with teams across the globe, ensuring that our contact center applications meet the highest standards of performance and technology. Your expertise will directly impact the efficiency and effectiveness of client communication.
Accountabilities
- Architect and implement Amazon Connect solutions for call center operations.
- Develop IVR workflows, custom integrations, and serverless backends using AWS Lambda.
- Collaborate with global teams to build, test, and deploy production-ready contact center applications.
- Leverage AWS native services for scalability, security, and performance optimization.
- Lead technical discussions, provide code reviews, and ensure best practices across development cycles.
Requirements
- 8+ years of total IT experience with a strong development background.
- 3+ years of experience working on Amazon Connect implementations.
- Expertise in AWS Cloud ecosystem (Lambda, Lex, DynamoDB, S3, CloudWatch, API Gateway).
- Strong understanding of telephony concepts, call routing, and SIP protocols.
- Experience integrating contact center systems with CRM or ERP solutions.
Benefits
- Opportunities for professional development and certifications.
- Flexible working hours and work-life balance.
- Access to the latest cloud technologies and tools.
- Collaborative and inclusive remote team environment.
- Competitive salary and benefits package.
Why Apply Through Jobgether
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
