About Tradeling Group
Tradeling Group is MENA's leading B2B commerce ecosystem, transforming how businesses connect and operate across the region. Established in 2019 and backed by the Government of Dubai, we seamlessly bridge global and regional suppliers with MENA-based demand, offering over one million SKUs across categories such as office supplies, food and beverage, and consumer electronics. Beyond our core B2B marketplace, we provide end-to-end business solutions, including logistics and fulfillment services, tailored procurement solutions for large-scale and recurring needs, as well as digital marketing and growth services to help suppliers and brands expand across the region. Driven by continuous innovation and a customer-first approach, Tradeling Group empowers businesses to trade smarter, faster, and more efficiently across MENA.
Role Overview
As a Logistics Coordinator, you will be based in our high-volume Dubai fulfillment center, reporting to the Logistics Supervisor. You will be the heartbeat of our daily ground delivery and e-commerce logistics operations across multiple shifts. Your mission is to ensure seamless dispatch, safe shipment handling, and rapid, accurate delivery performance to meet strict B2B/B2C customer SLAs. This role plays a critical part in optimizing last-mile delivery, maximizing fleet utilization, and driving operational excellence in a fast-paced environment.
Key Responsibilities
- Dispatch & Route Optimization: Manage daily ground delivery operations, including real-time route planning, dynamic morning dispatch wave planning, and sorting floor operations.
- Fleet & Driver Management: Oversee a large pool of delivery drivers and outsourced headcount providers—handling onboarding, daily briefing, training, and shift scheduling.
- Performance Tracking (KPIs): Own and drive critical e-commerce logistics metrics, including Delivery/Pickup Success Rate, On-Time Delivery (OTD), Shipments Per Route (SPR), Truck/Van Utilization, and Cost Per Order (CPO).
- Systems & Automation: Utilize Transportation Management Systems (TMS) and route-optimization software to streamline ground dispatch and tracking.
- Continuous Improvement: Identify operational bottlenecks in the last-mile network, performing root-cause analysis to improve delivery speed and reduce transit costs.
- Safety & Compliance: Ensure strict adherence to safety protocols during heavy shipment sorting, loading, and vehicle dispatch.
Requirements
- Bachelor's degree in Operations, Logistics, Supply Chain, or a related field.
- 2–3 years of experience in logistics operations.
- Proven experience managing operations teams (>10 associates and large pool of drivers).
- Strong analytical and problem-solving skills, with experience in data management, root cause analysis, and corrective actions.
- Proficiency in Excel (formulas, spreadsheets), Google Sheets, Google Forms, and process documentation.
- Hands-on experience with transportation management systems.
Preferred Qualifications
- Prior experience in a fast-scaling e-commerce or fulfillment environment.
- Knowledge of logistics optimization tools and techniques.
Why Join Us
- Work at a fast-growing, government-backed digital company.
- Collaborate with a diverse and talented team.
- Be part of MENA's evolving B2B ecosystem.
- Competitive salary and benefits package.
- Opportunities for personal development, growth, and innovation.
Equal Opportunity Employer
At Tradeling, we are committed to diversity, inclusion, and integrity, and we strive to create a workplace that reflects these values. All employment decisions are made based on qualifications, merit, and business needs.
Join Us
Become part of a rapidly growing company and help us shape the next generation of online trade in MENA. We look forward to building something great—together.
