Job Purpose
The Logistics Section Head is responsible for leading and managing all logistics operations related to finishedproducts, raw materials, gemstones, and components. The role ensures secure, timely, and cost-effective transportation, warehousing, customs clearance, and distribution while complying with company policies, regulatory requirements, and the high-security standards.
Key ResponsibilitiesStrategic & Leadership Responsibilities
- Develop and implement logistics strategies aligned with business objectives and growth plans.
- Lead, coach, and develop the logistics team, ensuring clear roles, KPIs, and performance standards.
- Drive continuous improvement initiatives to enhance efficiency, cost optimization, and service levels.
- Collaborate with internal stakeholders (Manufacturing, Sales, Finance, Security, and Retail) to ensure seamless supply chain operations.
Logistics & Operations Management
- Oversee end-to-end logistics operations, including inbound and outbound shipments, raw materials, and gemstones.
- Ensure secure handling, storage, and transportation of high-value items in line with industry's best practices.
- Manage local and international shipments, including coordination with freight forwarders, couriers, and secure logistics providers.
- Plan and manage distribution to retail stores, wholesale partners, exhibitions, and international markets.
Customs, Compliance & Risk Management
- Ensure full compliance with local and international trade regulations, customs laws, and import/export requirements.
- Manage customs clearance processes, duties, and documentation efficiently.
- Work closely with Security and Risk teams to mitigate logistics-related risks and ensure insurance coverage where required.
- Ensure compliance with internal audit, SOX (if applicable), and corporate governance requirements.
Cost & Vendor Management
- Prepare and manage the logistics budget, monitoring costs against targets.
- Negotiate contracts and service level agreements (SLAs) with logistics service providers.
- Evaluate and manage vendor performance to ensure quality, reliability, and cost efficiency.
Reporting & Systems
- Establish and monitor logistics KPIs (on-time delivery, cost per shipment, loss/damage rates, etc.).
- Prepare periodic reports for senior management on logistics performance and improvement initiatives.
- Ensure effective use of ERP and logistics systems for tracking, reporting, and compliance.
Key Performance Indicators (KPIs)
- On-time delivery rate
- Logistics cost optimization
- Inventory accuracy and loss prevention
- Compliance and audit findings
- Vendor performance and SLA adherence
- Team productivity and engagement
Job Requirements
- Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field.
- 7-9 years of experience in logistics or supply chain management , or high-value products.
- Strong knowledge of international shipping, customs regulations, and secure logistics operations.