Luxury Store Supervisor

Company Description

Join one of Dubai's most exciting luxury hair boutique brands.

AfroDiva is a luxury wig brand, headquartered in Dubai, dedicated to consistently providing high customer satisfaction by rendering excellent services using the premium quality products for various hair textures. Known for delivering premium and education-driven beauty experiences, AfroDiva serves customers in the UAE and beyond. The company is committed to celebrating individuality and empowering its clients with high-quality hair solutions.

Role Description

We are looking for a confident and polished professional who can manage daily boutique operations, guide the team, and deliver an exceptional experience for our international and VIP clientele. This role combines luxury retail supervision, client relationship management, and boutique sales leadership. The ideal candidate understands high-end service standards and can represent the AfroDiva brand with professionalism and elegance.

Experience in luxury retail, salon environments, beauty boutiques, or premium customer service is highly valued.

Qualifications

• Supervise daily operations of the luxury hair boutique
• Ensure exceptional client service and brand experience
• Guide and coordinate the boutique team
• Support sales performance and product consultations
• Assist clients in selecting wigs, hair systems, and extensions
• Maintain the premium atmosphere and presentation of the store
• Strong organizational skills, time management capabilities, and the ability to work in a luxury retail environment

Requirements

• Experience in luxury retail, beauty, salon, or boutique environments
• Team supervision or store leadership experience
• Sales experience preferred
• Minimum university degree required
• Strong communication and customer service skills
• Professional appearance and confidence with VIP clientele
• Fluency in English required; knowledge of additional languages is highly desirable

What We Offer

• Competitive salary package
• UAE visa sponsorship (if applicable)
• Opportunity to grow within a premium beauty brand with global ambition

Location: Dubai, UAE