Position: Mall Operations Supervisor
Company: Kasrawy Group
Location: Shiekh Zayed City, Egypt
Contract Details: Full-time
Key Responsibilities:
- Supervise daily mall operations to ensure cleanliness, safety, security, and functionality across all common areas.
- Monitor and maintain the cleanliness and appearance of the mall, including common areas and restrooms
- Implement and enforce mall policies and procedures to ensure the safety and security of customers and employees
- Respond to and resolve any customer complaints or issues in a timely and professional manner
- Conduct regular inspections of the mall to identify any maintenance or safety concerns and take appropriate action to address them
- Coordinate with tenants to ensure their compliance with mall regulations and to address any concerns or issues they may have
- Stay updated on industry trends and best practices to continuously improve mall operations and customer satisfaction.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field
- Minimum of 3 years of experience in mall or retail operations management
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Knowledge of budgeting and financial management
- Proficiency in Microsoft Office and other relevant software
