About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
- Lead the way
- Serve with integrity
- Take care of each other
- Foster inclusion
- Collaborate for measurable impact
During your tenure as a Manager within the Learning and Development team, you will demonstrate and develop your capabilities in the following areas:
Strategic Leadership:
- Design and execute L&D strategies that align with business goals and drive organizational growth for business's success.
- Lead and oversee the needs assessment process, providing strategic guidance to L&D specialists to engage with key stakeholders and the team to understand learning priorities.
- Leverage data-driven insights to continuously refine and innovate L&D strategies and programs.
- Manage & lead the team towards a building successful learning culture.
- Review and optimize L&D policies, processes, and procedures to ensure efficiency and scalability.
- Implement best practices to enhance the quality and consistency of all L&D initiatives across different teams.
Program Development & Delivery:
- Oversee the creation of engaging and effective learning content, including workshops, e-learning, and leadership programs.
- Drive high-impact learning initiatives, ensuring alignment with organisational goals and team-specific objectives.
- Facilitate high-impact sessions for leadership and functional training.
- Evaluate the effectiveness of programs using metrics like ROI, engagement, and skills analysis & adoption based on the internal needs and market dynamics.
Team Management:
- Manage, mentor, and develop a team of L&D specialists, coordinators, or external facilitators.
- Foster a culture of continuous learning within the team.
Vendor & Budget Management:
- Evaluate, select, and manage relationships with external training vendors, ensuring high-quality deliverables incl. the compliance management.
- Develop and manage the L&D budget, ensuring cost-effective delivery of programs.
Data, Innovation & Technology Savvy:
- Adept at data management and driving analytics to assess and offer leadership key insights.
- Implement the latest trends and technologies in learning, including gamification, microlearning, and AI-driven solutions.
- Drive adoption and utilization, LMS or other learning platforms.
Stakeholder Collaboration:
- Work closely with senior leadership and HR to embed learning into the overall talent management & its strategies linked with the business.
- Serve as a trusted advisor to business leaders on employee development initiatives.
Leadership Capabilities:
- Builds own understanding of our purpose and values; explores opportunities for impact.
- Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
- Understands expectations and demonstrates personal accountability for keeping performance on track.
- Actively focuses on developing effective communication and relationship-building skills.
- Understands how their daily work contributes to the priorities of the team and the business.
Qualifications:
- MBA / Masters / bachelor's in human resources, or a related field.
- 10+ years of experience in learning and development or related HR functions.
- Any HR / L&D with a practical application in previous roles, is an advantage.
- Exceptional organizational skills and strategic project management capabilities.
- Excellent written and verbal communication skills in English and Arabic.
- Proven leadership skills with the ability to effectively manage & lead teams and collaborate as a proactive problem-solver and a collaborative team leader.
- High-level proficiency in Microsoft Office applications, especially Excel / PowerBI, Presentations (PowerPoint), Storytelling etc.
- Any certification in Excel/ PowerBI is an advantage.
- Flexible to travel as required for the overall program management & a successful delivery.
- Experience with Big 4 is preferred.
