Manager, Partnerships

About noon

We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we're looking for a Manager, Partnerships who can help us move even faster.

noon's mission: Every door, every day.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

The Manager, Partnerships will be responsible for building, managing, and strengthening strategic partnerships and external stakeholder relationships across the UAE to support operational, regulatory, and business objectives.

• Build and maintain strong relationships with key external stakeholders, government entities, and strategic partners
• Act as the primary point of contact for partnership-related discussions, escalations, and collaboration initiatives
• Manage relationships with entities such as RTA, Dubai Police, MOHRE, municipalities, and other regulatory authorities
• Support resolution of operational, labor law, fleet, compliance, and regulatory-related matters impacting the business
• Handle dispute resolution, escalations, penalties, investigations, and operational challenges with relevant authorities and partners
• Coordinate on permits, licensing, fleet compliance, employee-related matters, and regulatory approvals
• Ensure adherence to UAE labor law, RTA regulations, and other government compliance requirements
• Collaborate with Operations, Legal, Compliance, HR, Fleet, and Business teams to ensure seamless execution of initiatives
• Identify opportunities to improve stakeholder engagement, operational efficiency, and partnership outcomes
• Manage ongoing partner relationships and ensure timely resolution of critical operational issues
• Support negotiation, onboarding, and governance of strategic partners and service providers
• Develop SOPs and governance frameworks for stakeholder and partnership management
• Track partnership performance, escalations, case resolution timelines, and operational KPIs
• Prepare structured reports, updates, and insights for leadership
• Represent noon in external meetings, discussions, and stakeholder engagements as required
• Drive continuous improvement initiatives across partnership and government-related operations

What you'll need:

• Bachelor's degree in Business Administration, Public Relations, Supply Chain, or a related field
• 8–12 years of experience in Partnerships, Government Relations, Business Development, Stakeholder Management, or related functions within the UAE
• Strong experience dealing with RTA, Dubai Police, MOHRE, municipalities, and other UAE government entities
• Proven experience managing dispute resolution, escalations, labor-related matters, and operational compliance cases
• Strong understanding of UAE labor law, government regulations, and operational compliance requirements
• Experience managing strategic partnerships and external stakeholders in fast-paced environments
• Strong communication, negotiation, and stakeholder management skills
• Ability to handle high-volume operational issues and regulatory escalations effectively
• Experience in logistics, ecommerce, mobility, transportation, or large operational ecosystems is preferred
• Fluency in English and Arabic is mandatory

Who will excel

• We're looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.