Lead and manage Organization Design and Workforce Planning engagements and/or multiple workstreams, ensuring delivery to agreed scope, timelines, and quality standards.
Manage client relationships day-to-day, including senior stakeholder engagement, issue resolution, and expectation management.
Drive organization design solutioning: define design principles, develop and evaluate structure options, refine governance and decision rights, and oversee role profiling.
Lead strategic workforce planning and shaping initiatives including demand/supply modelling, capacity planning, skills/capability planning, and scenario analysis.
Oversee data-driven analysis, benchmarking, and synthesis of insights into clear recommendations and implementation roadmaps.
Plan and facilitate workshops with client leadership; structure discussions to achieve alignment and decisions.
Own project governance including work planning, resourcing, budget tracking inputs, RAID management, and reporting to engagement leadership.
Lead development of high-quality client deliverables (reports, dashboards, and presentations) with strong story lining and executive clarity.
Coach, mentor, and performance-manage team members; allocate tasks effectively and ensure development and wellbeing of the team.
Lead business development inputs including proposal structuring, writing, reviewing, and preparing pitch materials; contribute to account growth activities.
Contribute to practice development by developing methodologies, tools, and thought leadership assets for Organization Design and Workforce Planning.
Professional Experience And Requirements
6-8 years of consulting experience, with significant experience leading Organization Design and/or Workforce Planning engagements end-to-end.
Prior Big 4 consulting experience is mandatory, including team leadership and delivery of complex, client-facing advisory engagements.
Proven experience designing target organizations and governance, conducting spans/layers and role clarity diagnostics, and producing role/structure artefacts.
Proven experience developing strategic workforce plans and models, including scenarios, capacity and capability planning, and workforce transition approaches.
Strong engagement management capability, including planning, resourcing, quality assurance, and managing delivery risks and dependencies.
Strong commercial and client management acumen, including contribution to proposals and supporting engagement economics.
Excellent communication skills (written and verbal) with ability to communicate complex concepts clearly to senior stakeholders.
Demonstrated leadership behaviours aligned to firm standards, including coaching, accountability, and collaboration.
Educational Qualifications And Certifications
Bachelor's Degree in Human Resources, Psychology, Business Management, Engineering, or a related discipline; Master's degree is an advantage.
Relevant professional certifications are an advantage (e.g., organization design, workforce analytics, project/program management, change management).
Technical Competencies
Advanced Organization Design & Operating Model Design (structures, governance, decision rights, role architecture)
